Delivering Exceptional Bike Services with a Personal Touch
At 3rd Coast Cycles, we pride ourselves on being a one-stop bike shop that provides top-notch services to the Chicago community. With a strong focus on customer satisfaction, we strive to offer the best possible experience for our customers. Whether you're in need of a bike tune-up, a professional assembly, or a rental for a fun day out, we've got you covered.
Our Services
We offer a wide range of services, including bike rentals, repairs, and assemblies. Whether you're a casual rider or a serious enthusiast, we have the perfect bike for you. Our rental options include sporty hybrids, premium road bikes, super premium road bikes, pro-level road bikes, and economy hybrid bikes. Additionally, we have kids' bikes and comfortable economy hybrids for those looking for a leisurely ride.
Our bike rentals cater to a variety of needs and preferences. For the more experienced riders, our sporty hybrid bikes offer a faster-paced ride, while our premium road bikes provide a lightweight and agile experience. For those who want a more relaxed ride, our comfortable economy hybrids are perfect for a leisurely cruise along the bike path.
Our services don't stop at rentals. At 3rd Coast Cycles, we also offer excellent maintenance and repair services. Our experienced technicians are equipped to handle everything from a simple tune-up to more complex repairs. We're committed to providing thorough and high-quality work, ensuring that your bike is in top condition.
Customer Testimonials
We pride ourselves on our exceptional customer service. Our customers rave about our friendly and professional staff, who go above and beyond to ensure their needs are met. Here's what some of our happy customers have to say:
- "Marc and his team are so professional and great to work with! They were so patient explaining to us which bike will fit the best and went above and beyond with their service. We were very pleased with everything and will definitely be returning to them again!" - Sam C
- "My bike popped a flat on the lakefront trail. It would have been a 30-minute walk to the nearest bike shop, but 3rd Coast was right there. Bam! Perfect. Can't beat convenience like that. Speaking of that, they take cash, credit card, Venmo, PayPal, etc. Love it!" - Brad A
Why Choose 3rd Coast Cycles?
At 3rd Coast Cycles, we're committed to providing top-notch services and exceptional customer experiences. Here are just a few reasons why you should choose us:
- Friendly and professional customer service
- Conveniently located near Lake Shore Drive
- Expert technicians with thorough knowledge of bike maintenance and repair
- Wide range of bike rentals for all ages and skill levels
- Competitive pricing with no hidden fees
Contact Us
To learn more about our services or to schedule a bike rental, please visit our website or give us a call. We look forward to serving you!
Quality of Service
Many customers have praised the excellent service provided by the staff at Third Coast Cycles. Marc, a key figure at the shop, is described as amazing, professional, and easy to work with. He was able to provide curbside tune-ups and repairs quickly and efficiently, often same-day or next-day. Customers appreciate his expertise, knowledge, and willingness to go the extra mile to ensure they are happy with their experience.
Bike Quality and Rentals
The bikes themselves have also received high praise. Customers have noted that the bikes are in excellent condition, well-maintained, and suitable for both adults and children. The rental process is easy, with friendly and helpful staff ensuring a correctly fitted bike is provided. The prices are competitive, and the shop offers a convenient location near the Lake Michigan shoreline.
Negative Experiences
However, not all experiences have been positive. Two customers have reported negative interactions with the staff. One customer was asked to provide nude photos of his wife in exchange for a discount, which was seen as highly unprofessional. The other customer reported a bike that did not work properly, with the staff member being unhelpful and inappropriate towards them.
Other Issues
A few customers have noted minor issues with the shop, such as the reservation system being in need of an update and handlebars loosening over time.
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