Helping you enjoy your ride as much as possible.
Roscoe Village Bikes, a beloved Chicago neighborhood bike shop, has been empowering riders of all types since 2007. We're more than just a store, we're a community hub where passion for cycling meets exceptional service.
Finding the Perfect Bike for You
Choosing the right bike is about more than just aesthetics. Our friendly staff will help you navigate through the vast world of options and find the perfect two-wheeler for your needs and desires. Whether you're a commuting enthusiast or a weekend warrior, we have something for everyone. We proudly offer renowned brands like Giant, Liv, Jamis, Linus, KHS, and BMC, with options for kids, recreational riders, urban commuters, and competitive cyclists alike. Feel free to take any bike for a test ride to discover its potential.
Expert Service & Repairs
Our team of experienced mechanics is equipped to handle all your biking needs. From minor tune-ups and flat tire repairs to complex repairs and complete overhauls, we've got you covered. We are also specialists in e-bikes, ensuring a smooth and enjoyable riding experience.
Beyond the Sale
Roscoe Village Bikes goes above and beyond simply selling bikes. We offer a wide variety of accessories to customize your ride, including colorful bike bags, locks, lights, helmets, and much more. We even have unique gifts like handmade helmet racks, Chicago-inspired socks, and stylish T-shirts.
A Community Hub
We believe in fostering a welcoming and inclusive cycling community. Our shop is a gathering place for riders of all ages and abilities. We regularly host events, workshops, and sponsored rides, encouraging people of all ages to discover the joy of cycling.
Join the Roscoe Village Bikes Family
Whether you're a seasoned cyclist or just starting out, we invite you to visit Roscoe Village Bikes. Our passionate staff is here to guide you, answer your questions, and ensure you have a rewarding and enjoyable cycling experience.
Customer Service Experience
The reviews highlight a mixed bag of customer service experiences at Roscoe Village Bikes. On the negative side, some customers experienced unhelpful and unfriendly staff, with one reviewer being brushed off and charged for incomplete work. Another reviewer felt that the $100 service fee failed to cover necessary repairs, and the shop overlooked crucial fork inspection.
On the positive side, many reviewers praised the excellent customer service, with staff being described as friendly, helpful, and knowledgeable. Some reviewers appreciated the clear communication, accurate repair timelines, and attention to small details to make the repair process smoother.
Bike Assembly and Maintenance
Several reviewers praised the shop's assembly and maintenance services, with one reviewer raving about Alex's exceptional knowledge and dedication to providing excellent service. Another reviewer appreciated the thorough tune-ups and routine maintenance, while others praised the shop's ability to handle complex repairs and restoration work.
Staff Knowledge and Expertise
Many reviewers praised the staff's knowledge and expertise, with some describing them as "amazing individuals" with a "wealth of knowledge." One reviewer appreciated the staff's willingness to listen to customers' requests and provide honest advice.
Prices and Value
Some reviewers praised the shop's pricing, describing it as "more than fair" and "very reasonable." Others appreciated the value they received for their money, with one reviewer stating that they couldn't believe the prices.
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