Business Details
Your Trusted Bike Shop in Chicago
BFF Bikes is a full-service neighborhood bike shop dedicated to fostering a welcoming cycling community. Founded by Vanessa and Annie to support female cyclists, the shop transitioned to Gillian Forsyth's leadership in 2020, maintaining its mission to make cycling accessible for all skill levels. Our services include expert bike repairs, personalized fittings, and comprehensive training programs designed to enhance riders' performance. We prioritize sustainability through partnerships like Call 2 Recycle and EcoShip Chicago, ensuring responsible practices. With certified mechanics and a curated selection of bikes and gear, we provide tailored solutions for commuters, athletes, and casual riders.Our clinics and group rides promote skill development and community engagement, while our commitment to quality ensures every customer finds the right bike for their needs. From flat fixes to custom builds, our team combines technical expertise with a passion for cycling. We emphasize transparency, offering free assessments and clear pricing, and strive to be Chicago's most approachable shop. Our winter training programs and 5k time trials help cyclists set and achieve measurable goals year-round.
Services
Bike Repair
Tune-Ups
Training Programs
Clinics
Bike Rentals
Carbon Repair
Wheel Builds
Bike Fitting
Community Rides
Sustainability Initiatives
Highlights and features
- Expert mechanics with LEVA e-bike certification
- Community-focused training programs for all skill levels
- Free bike assessments and transparent pricing
- Sustainable practices through battery recycling partnerships
- Personalized fittings for improved cycling efficiency
Associations and certifications
- Call 2 Recycle
- EcoShip Chicago
What people say
Fantastic service
Friendly people
Expert mechanics
Community-focused programs
Exceptional customer care
Services
Bike Repair
Our LEVA-certified mechanics handle everything from flat repairs to complete overhauls. We prioritize thorough assessments and transparent pricing for all bike types. Regular maintenance prevents costly issues while ensuring safety. Customers receive personalized recommendations during free initial evaluations.
Training Programs
Seasonal programs include winter training with certified coaches, 5k time trials, and triathlon clinics. Sessions cater to all skill levels with structured workouts and performance tracking. Group rides combine skill development with community building through organized events.
Clinics
Monthly clinics cover bike mechanics, safety, and riding techniques. Offerings include Fix-a-Flat, Gear Shifting, and Bike Camping workshops. Expert-led sessions combine hands-on practice with theoretical instruction for practical skill development.
Bike Rentals
We offer coaster bike rentals by hour, day, or week. Accessories like racks, bags, and trailers available. Rentals include safety checks and basic usage guidance for Chicago's cycling infrastructure.
Carbon Repair
Professional carbon frame assessments identify repair viability. Services include disassembly, specialist repairs, and reassembly with protective coatings. Initial assessments receive credit toward completed repairs.
People
Gillian Forsyth
Owner
Former finance professional and endurance athlete with Type 1 diabetes. Certified USA Triathlon coach and NBDA board member. Transformed BFF Bikes in 2020 while maintaining its community focus.
Angela Chan
Service Manager
Experienced mechanic with six years in shop management. Specializes in custom builds and customer education. Combines technical expertise with artistic perspective from outsider art projects.
Alice Finch
Floor Manager
Customer-turned-staff expert in bike mechanics and urban cycling routes. Organizes women's rides and personalizes bike modifications for optimal performance and mental well-being.
Fiona Beltram
Bike Mechanic
Triathlete and professional mechanic pursuing elite racing credentials. Balances technical work with creative pursuits like baking and urban coffee shop exploration.
Questions
What services does BFF Bikes offer?
We provide bike repairs, tune-ups, fittings, training programs, rentals, and community rides. Our mechanics are LEVA-certified for e-bike services.
Do you offer bike training programs?
Yes! Our winter training programs include group sessions, 5k time trials, and specialized clinics for triathletes and beginners.
Are your mechanics certified for e-bike repairs?
All our mechanics hold LEVA e-bike certification for specialized electric bike maintenance and repairs.
How can I participate in community events?
Join our weekly run club, scheduled rides, or clinics like Fix-a-Flat and Clipless Curious. Check our calendar for details.
Do you provide bike fitting services?
Yes, our professional bike fittings ($100-$170) ensure optimal comfort and efficiency for all riding styles.
What sustainability initiatives do you support?
We partner with Call 2 Recycle for battery disposal and EcoShip Chicago for sustainable packaging practices.
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