Who We Are
TFCU, founded in 1938, is a local, member-owned financial institution proudly serving the Oklahoma community. We provide a comprehensive range of financial services designed to empower individuals and families to achieve their financial goals. With over 80,000 members and $4.5 billion in assets, we are a strong financial partner committed to building a brighter future for our members.
Our Services
Our dedicated team offers a comprehensive array of services to meet your diverse financial needs, including:
Personal Banking
- Traditional and online banking services
- Checking and savings accounts
- Credit builder and personal loans
- Mortgage and home equity loans
- Retirement plans and IRAs
- Investment services
Business & Commercial Banking
- Business checking and savings accounts
- Commercial and industrial loans
- Payment processing solutions
- Treasury management services
Specialized Services
- Military Rewards Program offering competitive rates and benefits to active-duty military members and veterans
- Storm Shelter Loans to help you prepare for severe weather
- Green Vehicle Loans to incentivize the purchase of fuel-efficient vehicles
Our Commitment
At TFCU, we are dedicated to:
- Financial Empowerment: We provide tools and resources to help members make informed financial decisions.
- Exceptional Service: Our friendly and knowledgeable staff are committed to providing personalized and responsive service.
- Community Involvement: We actively support local organizations and initiatives that benefit our community.
Our Values
Our core values guide our actions and decisions:
- Integrity: We act with honesty and transparency.
- Member Focus: We prioritize the needs of our members.
- Shared Prosperity: We believe in building a strong and sustainable future for our members and community.
- Innovation: We embrace new technologies and solutions to enhance your financial experience.
Join TFCU Today
We invite you to experience the difference a member-owned financial institution can make in your life. Join TFCU today and enjoy personalized financial guidance, competitive rates, and exceptional service.
Customer Reviews of a Credit Union
The reviews of this credit union are predominantly negative, with several customers expressing dissatisfaction with their experiences. Several reviewers have reported issues with transactions, customer service, and communication.
Poor Services
Some customers have reported issues with transactions, such as delayed processing of payments, inaccurate handling of funds, and undisclosed fees. One customer even reported being charged a fee for a transaction that was never approved in the first place. Another customer mentioned that the credit union failed to provide adequate information and did not care about its customers.
Lack of Transparency and Efficiency
Some reviewers have expressed frustration with the credit union's lack of transparency in its operations. One customer was told that they couldn't break a $20 bill because the teller had to "track the money, " without providing a clear explanation. Another customer felt that the credit union was hiding information and didn't care about its customers.
Limited Services
One reviewer was disappointed that the credit union did not participate in shared branch banking, making it difficult for them to access their money. Another reviewer mentioned that the credit union only offered decent loan rates, but few other services.
Some Positive Remarks
While most reviews are negative, one reviewer praised the credit union's helpful staff and decent loan rates.
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