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Our Mission
At Saco Falls Management, our mission is to provide exceptional rental communities that exceed the expectations of our residents. We strive to create a sense of community and belonging in each of our properties, by offering a range of amenities and services designed to enhance the overall living experience.
Our Properties
We manage a diverse portfolio of properties across Southern Maine and Seacoast New Hampshire, offering a range of apartment styles and amenities to suit different tastes and lifestyles. From historic mill conversions to modern new constructions, our properties are designed to provide a sense of comfort, convenience, and community.
Resident Services
At Saco Falls Management, we understand the importance of providing exceptional resident services. Our team is dedicated to ensuring that each apartment owner and resident receives prompt and courteous attention to their needs. From maintenance and repair issues to rental inquiries and property amenities, our staff is always available to assist.
Amenities
Our properties offer a range of amenities, including 24-hour security, balconies, patios, or decks, cable-ready units, fitness centers, handcrafted sinks, handicap accessibility, high-speed internet, internet-ready, and parking included in rent. Our goal is to provide a comfortable and convenient living environment that meets the needs of our residents.
Our History
Saco Falls Management was founded in January 2013 to manage properties developed by The Szanton Company. Our team, led by Nathan Szanton and Robert C. S. Monks, has extensive experience in property management and development. Over the years, we have expanded our portfolio to include a range of properties across Southern Maine and Seacoast New Hampshire.
Our Team
Our team is dedicated to providing exceptional service and support to our residents. With years of experience in property management and development, our staff is committed to ensuring that each property under our management meets the highest standards of quality and service.
Overall Experience
Reviews of Saco Falls Management are mixed, with some tenants expressing satisfaction with the staff and management, while others have had negative experiences.
Positive Aspects
- Friendly and helpful staff, particularly Brandy and Tracy, who are responsive to tenants' concerns and work hard to maintain a clean and safe living environment.
- Management has improved communication and addressed issues in some buildings.
- Some tenants have had positive interactions with the manager, who is seen as caring and helpful.
Negative Aspects
- Poor communication and unresponsiveness from management, leading to frustration and mistrust among tenants.
- Issues with bed bugs and other maintenance problems that have not been adequately addressed.
- Some tenants have had negative experiences with specific staff members, such as Elizabeth, and have felt misled or ignored.
- Concerns about safety and security, including incidents of vandalism, intoxication, and disruptive behavior.
Specific Issues
- Issues with paperwork and approval processes, leading to delays and frustration.
- Concerns about the management's handling of community events and social issues.
- Some tenants have felt ignored or dismissed when trying to report problems or concerns.
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