Business Details
13 Years
experience
Emergency
services
Trusted Property Management in Southern Maine and Seacoast New Hampshire
Founded in January 2013, Saco Falls Management has established itself as a leader in property management across Southern Maine and Seacoast New Hampshire. Our mission centers on creating rental communities that exceed expectations through strategic oversight of diverse properties, including historic renovations and modern developments. With a dedicated team led by President Kristin Martin and Director of Property Management Amy Racine, we combine deep industry experience with localized expertise to ensure operational excellence. Our portfolio spans 13 properties, ranging from income-restricted housing to luxury lofts, all maintained to rigorous standards of quality and sustainability.We prioritize resident satisfaction through proactive maintenance, community-building initiatives, and seamless access to local resources. Backed by The Szanton Company's legacy, our team brings decades of combined experience in real estate development and tenant relations. Transparency, ethical practices, and a commitment to long-term community impact guide every decision we make. From energy-efficient buildings to exceptional customer service, we strive to set new benchmarks in residential property management.
Services
Property Management
Rental Apartments
Resident Services
Compliance Oversight
Community Development
Details
- Year established: 2013
Highlights and features
- We have managed 13+ properties since 2013 with a dedicated local team
- Our portfolio includes historic renovations meeting modern energy standards
- We provide personalized resident services with on-site coordinators
- Our team holds decades of combined experience in real estate management
- We maintain strict compliance with federal and state housing regulations
Services
Property Management
We provide comprehensive property management for residential buildings, including maintenance coordination, lease administration, and financial reporting. Our team ensures regulatory compliance while maintaining building integrity and resident satisfaction. Services cover day-to-day operations, vendor management, and strategic planning for long-term property success.
Rental Apartments
Our portfolio includes 1-3 bedroom apartments in historic and modern buildings across multiple cities. Units feature energy-efficient systems, modern amenities, and flexible lease terms. Properties range from luxury lofts to affordable housing options meeting diverse resident needs.
Resident Services
We offer dedicated resident services including maintenance request processing, community-building programs, and resource referrals. Our coordinators provide personalized assistance with housing compliance, conflict resolution, and access to local support networks for all residents.
Compliance Oversight
Our compliance specialists ensure adherence to federal, state, and local housing regulations. This includes managing income verification processes, conducting annual certifications, and maintaining documentation for tax credit programs across all managed properties.
Community Development
We implement community development initiatives through resident engagement programs, local partnerships, and property-based events. Our approach focuses on creating vibrant, inclusive living environments that enhance neighborhood connections and long-term resident satisfaction.
People
Kristin Martin
President
With over a decade of experience, Kristin oversees all strategic operations and financial aspects of our property portfolio. She previously held multiple roles at The Szanton Company before becoming President in 2024.
Amy Racine
Director of Property Management
Bringing 12 years of industry expertise, Amy leads our property management team and coordinates maintenance operations across all locations. She joined in 2022 and holds certifications in multifamily housing management.
Tiffany Kelly
Director of Finance
Tiffany manages financial operations for our properties, overseeing accounting processes and investor reporting since joining in 2017. She ensures fiscal compliance and accurate financial documentation.
Chelsea Goich
Compliance Specialist
Chelsea ensures regulatory compliance across all properties, managing annual recertifications for tax credit units. She joined our team in 2023 with specialized expertise in housing program requirements.
April Thibodeau
Property Manager
April oversees Portland properties including leasing operations and resident relations. With experience in multifamily housing, she joined our team in 2024 to manage daily property functions.
Questions
What types of properties do you manage?
We manage diverse properties including historic renovations, luxury lofts, and income-restricted housing across Maine and New Hampshire.
How can I check unit availability?
Contact our leasing team at 207-245-6427 or visit individual property pages for current availability updates.
Do you offer resident support services?
Yes, our Resident Services Coordinators assist with maintenance requests, community programs, and local resource connections.
Are your buildings energy efficient?
All properties feature energy-efficient appliances, lighting systems, and insulation meeting or exceeding state standards.
