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At Ascension Credit Union, we are committed to providing our members with exceptional financial services, competitive rates, and unparalleled customer service. As a not-for-profit credit union, our primary goal is to improve the financial well-being of our members and the communities we serve.

Our History and Mission

Ascension Credit Union was established with a simple mission: to provide affordable financial services to our members. Over the years, we have grown to become one of the leading credit unions in the region, serving thousands of members with a wide range of financial products and services. Our mission remains unchanged: to enhance the financial lives of our members by providing access to affordable loans, competitive deposit rates, and innovative financial solutions.

Our Services

At Ascension Credit Union, we offer a comprehensive range of financial services designed to meet the unique needs of our members. From savings and checking accounts to loans and mortgages, we have the products and expertise to help you achieve your financial goals. Our services include:

  • Savings and checking accounts with competitive rates and flexible terms
  • Loans for auto, home, personal, and recreational purposes
  • Mortgage loans for home purchases and refinancing
  • Business services for entrepreneurs and small business owners
  • E-services, including online banking, mobile banking, and mobile check deposit
  • Access to a network of ATMs and shared branching locations

Our Commitment to Excellence

At Ascension Credit Union, we are committed to excellence in everything we do. Our team of experienced professionals is dedicated to providing exceptional customer service, ensuring that every interaction with our credit union is a positive one. We are proud of our reputation for integrity, reliability, and trustworthiness, and we strive to maintain the highest standards of excellence in our operations and services.

Reviews
Positive: One reviewer has had a positive experience with the bank, saying it has helped them with their financial goals and referring others to it.
Negative: The majority of reviewers have had negative experiences with the bank, describing poor service, unprofessional staff, and issues with credit and loans.

Worst Bank Ever

The majority of reviews for this financial institution are overwhelmingly negative, with most customers expressing frustration with their service. They describe receiving poor treatment from employees, being unable to get in touch with anyone, and receiving unhelpful service.

Lack of Professionalism

Several reviewers mention that the staff at this bank is unprofessional and unfriendly. They describe being talked down to, being given the runaround, and being treated poorly.

Poor Service

Many customers had issues with getting assistance from this bank. They left voicemails, made multiple calls, and went to the branch in person, but were often unable to get help or were transferred to someone who didn't pick up.

Credit and Loans

Some reviewers had issues with their loans and credit, including being given incorrect information about their credit limits and being pressured into taking out loans.

Zelle and Debit Cards

A few reviewers had issues with using Zelle to send money and with the bank's debit cards, including the chip breaking easily and being charged for a new card.

The Good

Despite the mostly negative reviews, one reviewer mentions that they have had a good experience with this bank and have referred friends and family to it.

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