Century Heritage Federal Credit Union is a local financial institution proudly serving the Greater Pittsburgh Region. Founded in 1936, we are a member-owned cooperative, dedicated to providing our members with reliable financial services and empowering them to achieve their financial goals.
Who We Are
Unlike many large banks, we aren't driven by distant corporate interests. We are a true community institution, owned and operated by the people of Pittsburgh. Our staff, management, and board of directors live and work in the communities we serve, giving us a deep understanding of the unique financial needs of our members.
Our Focus
Our mission is to provide exceptional financial services that meet the diverse needs of our members. We offer a comprehensive range of products and services, including:
Personal Banking
- Checking and savings accounts
- Credit cards and debit cards
- Online and mobile banking
- Mobile wallets and P2P payments
- Branch and ATM access
Home Ownership
- Competitive mortgages and home equity loans
- Home equity lines of credit
- Mortgage refinancing and assistance programs
Financial Planning
- IRAs and retirement planning
- Investment services through Century Heritage Financial Advisors
- Secure loan options with personal and business loans
- Credit counseling and financial education resources
Community Involvement
- We actively support various community initiatives and programs that contribute to the vibrant spirit of Pittsburgh.
- Our employees volunteer countless hours in the community, sharing their expertise and talents.
Our History
Inspired by the vision of empowering individuals through shared ownership, Century Heritage FCU was founded in 1936 by a group of local steelworkers. With unwavering dedication and the support of our members, we have grown into one of the largest locally-owned financial institutions in the region.
Join us and discover the difference a community-focused financial institution can make in your life. Contact us today and experience the Century Heritage difference!
Overwhelming Majority of Reviews are Negative
Unpleasant Experiences with Customer Service
Many reviewers have had unpleasant experiences with customer service at CHFCU. They have reported feeling unwelcome, unhelpful, and unattended to by representatives. Some have even reported being charged excessive fees and struggling to resolve issues with their accounts.
Inconsistent Service
The reviews also highlight inconsistent service, with some reviewers having positive experiences and others having negative ones. This lack of consistency has led to frustration and mistrust among many customers.
Long-standing Issues
Some reviewers have reported long-standing issues with the credit union, including difficulty setting up automatic payments and excessive fees. These issues have led to a sense of distrust and frustration among many customers.
Positive Experiences are Rare
While there are some positive reviews, they are few and far between. The majority of reviewers have reported negative experiences with CHFCU.
Be the first to review Century Heritage Federal Credit Union.
Write a Review
