"Experience the Difference" - Member Service Pledge
At OMEGA Federal Credit Union, we pride ourselves on being a values-driven organization that prioritizes the financial well-being of our members. As a not-for-profit financial cooperative, we are owned and governed by our members, who are the driving force behind our mission.
Our History
Founded in 1940, OMEGA Federal Credit Union has a rich history that spans over eight decades. Originally established as Bell International Federal Credit Union, serving Bell Telephone and AT&T employees, we have evolved to serve over 300 business partner groups in Allegheny and Washington Counties, as well as employees working, living, or worshipping in these areas. Our commitment to excellence has remained unwavering, as we strive to provide exceptional member service and innovative financial solutions to our members.
Services Offered
As a pioneering credit union, we offer a wide range of financial products and services designed to meet the unique needs of our members. These include:
Deposit Services
- Checking Accounts
- Savings Accounts
- IRAs
- HSA Accounts
- Club Accounts
- Debit Cards
Loan Services
- Consumer Loans
- Home Equity Loans
- Mortgage Loans
- Optional Debt Cancellation Protection
Credit Services
- Credit Card Accounts
- Business Accounts
- Club Accounts
- Debit Cards
Other Services
- Digital Banking
- Online Services
- Money $ Manager
- Skip-A-Pay
- Online Membership Application
Our Commitment to You
At OMEGA Federal Credit Union, we pride ourselves on our commitment to exceptional member service. Our experienced and knowledgeable staff are dedicated to providing personalized support to help you achieve your financial goals. We believe that every member deserves a responsive and courteous experience, and we strive to deliver just that.
Contact Us
If you have any questions or would like to learn more about OMEGA Federal Credit Union, please do not hesitate to reach out to us. We invite you to visit our branch locations, call us at 1-800-496-8728, or send us a message through our website.
Exceptional Service
Multiple reviewers praised the exceptional service provided by Omega FCU employees, particularly Megan Mangola, Jennifer Salerno, and Shelly B. They mentioned timely and hassle-free loan processing, knowledgeable and helpful staff, and great customer service. Reviewers appreciated the convenience of having a coffee bar and stylus pens for customers.
Unreliable Technology and Banking Issues
On the negative side, two reviewers experienced significant issues with Omega FCU's technology and banking services. Margaret M. mentioned that the bank locked her out of her account for a week, lost $350 of a refund, and lost her paycheck. Gordon Davis reported that his debit card was frequently declined due to the bank's system being offline, and that his daily balance was randomly adjusted without notification, leading to public embarrassment and wasted time.
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