Neighborhood Credit Union is a not-for-profit credit union serving the Dallas-Fort Worth Metroplex area. With a mission to provide exceptional financial services, the credit union offers a range of products and services, including checking and savings accounts, auto and personal loans, credit cards, home equity loans, and investment services. Members can enjoy online and mobile banking, mobile check deposit, courtesy pay, and more. The credit union is committed to providing high interest rates on deposit accounts, low rates on loans, and lower fees, and has paid out $5.9 million in interest dividends to its members in 2021 alone.
The majority of customers had excellent experiences with Neighborhood Credit Union, praising the representatives' excellent customer service, availability, and quality of service.
One customer had a negative experience with Neighborhood Credit Union, citing a lack of transparency and feeling insulted by the credit union's decision to deny her checking account application and offer her a less favorable account option.
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