Where Vision Meets Reality: Create Your Dream Home with Us!
At Quality Management Group, we understand that finding your next home is one of the most important decisions you can make. That's why we're dedicated to providing professional property management services with precision and care. With over 40 years of experience, we've overseen a diverse portfolio of single-family homes, affordable and conventional apartment communities, and specialty housing, including permanent supportive, rural, senior, veterans, and homeless housing.
Our Commitment
Our commitment to excellence is rooted in our core values of TRUST, RESPECT, DEVELOPMENT, ADAPTABILITY, and SUSTAINABILITY. We believe in building trust through integrity, respecting the value and wellbeing of each person, and serving our communities by providing professional property management services. Our approach is centered around empowering our employees, leveraging technology to improve services, and growing within our clients' portfolios.
Our Services
Our services include timely communications with owners and residents, rent evaluations and annual capital forecasts, compliance with all regulatory requirements, on-site personnel consistent with community needs, tenant screening and selection, rent collection services, property inspections, and proactive maintenance. Our expert staff ensures ongoing compliance in properties we manage through programs like the California Tax Credit Allocation Committee and other funding sources.
Specialty Services
In addition to our conventional property management services, we offer expertise in affordable housing, including income-restricted, rent-restricted, and rural development communities. We also specialize in transitional and permanent supportive housing, having managed these types of communities since 2016. Our experience serving this unique population is unparalleled, and we work alongside service providers to create an environment where residents can thrive.
Quality Leadership
Our leadership team is driven by our purpose, mission, and values to provide the best experience possible for our partners and residents. With cumulative professional experience that sets us apart from the competition, our team is dedicated to excellence and committed to our clients' success.
Why Choose Us?
At Quality Management Group, we believe in providing more than just professional property management services - we believe in creating communities where people are proud to call home. With our expertise in conventional, affordable, and specialty housing, we're the perfect partner for property owners and managers seeking exceptional results.
Management Issues
The reviews highlight a series of management issues, including high turnover rates among managers, lack of professionalism, and unresponsiveness to tenant complaints. Tenants have reported being accused of lying about employment and having their social security numbers stolen. Additionally, many have experienced poor living conditions, including infestations, mold, and bedbugs.
Incompetence and Neglect
The reviewers describe a pattern of incompetence and neglect among management staff. This includes failure to complete promised repairs, such as replacing carpets and air conditioning units, and ignoring tenant complaints. Tenants have also reported being retaliated against after complaining about poor living conditions.
Unprofessional Behavior
Many reviewers have described unprofessional behavior from management staff, including yelling, accusations, and hostility. Tenants have reported feeling belittled and disrespected, and some have even felt bullied.
Financial Injustice
Several reviewers have experienced financial injustice, including being charged exorbitant fees for repairs and having their financial assistance taken away. Tenants have also reported being evicted due to the company's lack of professionalism and neglect.
Conclusion
The reviews paint a picture of a company that is plagued by management incompetence, neglect, and unprofessional behavior. Tenants have reported feeling disrespected, belittled, and financially distressed due to the company's actions. It is clear that drastic changes are needed to improve the quality of management and the living conditions for tenants.
Be the first to review Quality Management Group.
Write a Review
