Your property's success is our success
At Exceptional Property Management, we are dedicated to providing top-notch property management services to our clients. Our team is comprised of experienced professionals who understand the ins and outs of the rental property market. We take pride in our commitment to excellence and our ability to provide personalized service to each and every one of our clients.
Our Story
Our company was founded by Craig Chastain, a seasoned broker with extensive experience in the property management industry. Craig noticed a void in the market for a company that truly cared about its clients and provided exceptional service. He decided to take matters into his own hands and create a property management firm that would change the game.
Our Services
At Exceptional Property Management, we offer a wide range of services designed to make property ownership a breeze. From tenant selection to rent collection, we handle it all. Here are just a few of the services we offer:
- Tenant Selection: Our team of experts uses a thorough screening process to find the perfect tenants for your property. We conduct financial and background checks to ensure that your investment is in good hands.
- Rent Collection: We take care of all rent collection, ensuring that payments are made on time and in full. You'll never have to worry about dealing with late payments or chasing down tenants.
- Safety Inspection: Before we start screening tenants, we conduct a thorough safety inspection to ensure that your property is in good condition. This includes checking for any safety hazards and making any necessary repairs before the new tenants move in.
- Maintenance: Our team also handles all maintenance requests, from plumbing issues to electrical problems. We work with reliable handymen and contractors to ensure that all repairs are done promptly and efficiently.
What Sets Us Apart
At Exceptional Property Management, we pride ourselves on our commitment to exceptional service. We understand that as a property owner, you have a valuable investment that you want to protect. That's why we're dedicated to providing you with personalized service that meets your unique needs. We take the time to understand your specific requirements and tailor our services to meet your goals.
Our Expertise
Our team of experts has extensive experience in the property management industry. We're knowledgeable about all California laws and fair housing regulations, ensuring that our clients' properties are protected at all times. We're committed to providing the highest level of service, and we're dedicated to making sure that our clients' investments thrive.
Get a Free Rental Analysis
If you own a rental property, we invite you to take advantage of our free rental analysis. Our team will work with you to determine the optimal rental income for your property, based on its location, condition, and local market conditions. We'll also provide you with a comprehensive report that includes expert advice on how to optimize your rental income.
Contact Us
To learn more about our services or schedule an appointment, please get in touch with us. We look forward to working with you and helping you achieve your property management goals.
Unsatisfactory Experiences
Author Kevin Chan's experience with Exceptional Property was disappointing, to say the least. He rated their service 1 star and expressed his frustration with the company's ability to handle phone calls. He went as far as to say that renting or doing business with them would be embarrassing.
On the other hand, there were several reviewers who had positive interactions with the company, particularly with Craig and Sherree, who were praised for their exceptional help and responsiveness in resolving issues and managing properties.
Positive Experiences
Some reviewers, such as Sasha Saurus, Steven Lewis, Elizabeth Rutherford, and Yang Yang, had great experiences with Exceptional Property. They praised Craig and Sherree for being helpful, responsive, and providing excellent service.
Negative Experiences
However, Kem Morris was dissatisfied with his experience. He gave them a 1-star rating and criticized their professionalism, citing issues with phone calls, cleaning, and repairs.
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