Business Details
50+ Years
experience
Your Trusted Partner for Community Banking Solutions
Since 1956, Fidelis Federal Credit Union has been dedicated to serving our community with quality financial services, competitive rates, and a commitment to financial stability. Founded by the Big Brothers Ministry of St. Johns Baptist Church, we have maintained a steadfast presence for over six decades, providing members with secure savings options and accessible credit for personal and productive purposes. Our mission of 'People Helping People' guides every decision, ensuring members receive prompt, courteous service while building long-term financial success. With a board of experienced leaders and a focus on community needs, we offer innovative solutions like free online banking, flexible loan programs, and educational financial literacy classes. Our services include low-interest personal and business loans, vacation savings plans, and specialized programs for students and entrepreneurs, all designed to help members achieve their financial goals.We prioritize transparency, security, and member satisfaction through federally insured accounts and personalized support. Our office hours and appointment options ensure accessibility while maintaining health and safety standards. As a member-owned institution, we reinvest in our community through initiatives like the Kids Savings Club, fostering healthy financial habits for future generations. Our team combines decades of local expertise with modern banking technology to deliver reliable, member-first service. Whether refinancing loans, planning vacations, or preparing for holidays, we provide tailored solutions that meet diverse financial needs.
Services
Online Banking
Student Loans
Personal Loans
Car Loans
Small Business Loans
Vacation Savings
Christmas Club
Money Orders
Check Cashing
Financial Literacy Classes
Details
- Year established: 1956
Highlights and features
- We offer over 60 years of community banking expertise and financial stability.
- Our competitive rates include low-interest loans and high-yield savings accounts.
- We provide free, secure online banking with 24/7 account access.
- Our financial literacy classes empower members to make informed decisions.
- We prioritize personalized service through local board leadership and community focus.
Associations and certifications
- National Credit Union Share Insurance Fund
Services
Online Banking
Our free, secure online banking platform allows 24/7 account access for transfers, withdrawals, and balance monitoring. Members can manage accounts from any device with encrypted security features. This service simplifies financial management through user-friendly interfaces and real-time transaction tracking.
Student Loans
We offer competitive low-interest student loans for education funding and refinancing options for existing debt. Our streamlined application process accommodates various educational needs with flexible repayment terms. These loans support academic pursuits while maintaining affordable monthly payment structures.
Vacation Savings
Our fixed-rate vacation loans help members finance dream trips with predictable monthly payments. This service combines savings discipline with financing flexibility for travel planning. Members benefit from structured repayment schedules and dedicated savings tracking tools.
Christmas Club
This annual savings program builds holiday funds through regular contributions throughout the year. Members avoid seasonal financial stress with automated savings allocations. The program offers dedicated accounts for gift purchases and holiday expenses.
Financial Literacy Classes
We provide educational resources covering budgeting, investing, and debt management strategies. These classes develop financial skills for long-term wealth building. Participants gain practical knowledge through interactive sessions and expert guidance.
People
Melvin Norris
President
Melvin leads our board with decades of financial leadership experience and community engagement. He ensures strategic direction aligns with member needs and regulatory standards.
Sharon Joseph
Vice-President
Sharon brings extensive credit union management expertise, focusing on operational efficiency and member service improvements. She oversees daily operations and policy implementation.
Charlotte Chorot-Bernard
Treasurer / Manager
Charlotte manages financial operations with a focus on fiscal responsibility and sustainable growth strategies. She maintains our competitive rates and financial stability.
Linda Moss
Secretary / Delinquent Chairperson
Linda ensures accurate record-keeping and addresses delinquency issues with member-focused solutions. Her work maintains organizational accountability and member financial health.
Meguel L. Bernard
Credit Chairperson
Meguel oversees credit operations and loan approval processes with emphasis on responsible lending practices. He ensures fair access to credit for qualified members.
Questions
How do I enroll in Online Banking?
Click the Online Banking button, select 'Enroll', enter your account number, answer security questions, and create login credentials.
What loan types do you offer?
We provide personal, student, car, small business, and vacation loans with competitive interest rates and flexible terms.
Is my money insured?
Yes, member accounts up to $250,000 are federally insured by the National Credit Union Share Insurance Fund.
How does the Christmas Club work?
Save monthly throughout the year in a dedicated account to build holiday funds without seasonal financial stress.
Do you offer financial education resources?
Yes, we provide free financial literacy classes covering budgeting, saving, debt management, and investment basics.
