Focus on your business and leave the IT to us.
Since 1998, On Line Support has been a trusted partner for small and medium-sized businesses in the Pacific Northwest. We provide enterprise-level technology consulting and management services, empowering you to focus on your business while we handle your technology needs.
What We Do
Our team of certified technicians offers a comprehensive array of services that cover all aspects of your technological infrastructure.
Cyber Security & Data Protection
- Comprehensive vulnerability assessments and penetration testing
- Firewall and security software installation and management
- Data loss prevention solutions and secure data destruction
- Incident response and disaster recovery planning
Cloud & Network Solutions
- Cloud migration and management services
- Network infrastructure design and implementation
- Server management and maintenance
- Help desk and remote support
IT Consulting & Management
- Strategic technology planning and roadmaps
- Device and software procurement and deployment
- Software application management and training
- IT governance and compliance assessments
Additional Services
- Telecom and internet phone systems
- Printer and copier management
- Document management and workflow solutions
Our Guiding Principles
Our approach is rooted in four key principles:
- Client-Focused: We prioritize understanding your unique needs and delivering solutions that seamlessly align with your business goals.
- Transparency: We maintain open communication and provide clear reporting, ensuring you always understand the situation and progress.
- Proactive Expertise: We stay ahead of industry trends and proactively address potential issues before they impact your operations.
- Integrity: We adhere to the highest ethical standards and maintain the confidentiality of your data.
Join Us on Our Journey
With On Line Support as your trusted IT partner, you can focus on what you do best while we take care of the technology. Contact us today and let us help you achieve your business goals through the power of technology.
Excellent Customer Service and Support
The reviewers rave about the exceptional service and support they received from On Line Support. Aaron, in particular, is highlighted for his outstanding work in fixing a computer and resolving the issue. Another reviewer, Tom Brooks, has been a loyal customer for many years and has consistently received top-notch service from the company. He upgraded his computer from Windows 7 to Windows 10, and the process went smoothly without any issues. Terra Freeman also had a positive experience, with the company sending someone to fix their office computers on the same day and providing a temporary solution to the issue.
The reviewers praise the company's prompt and professional service, with Aaron and Tom Brooks mentioning that the service is "top-notch" and "flawless". Terra Freeman was impressed by the company's ability to resolve the issue quickly and efficiently.
Technical Issues and Solutions
The reviewers do not mention any significant technical issues with the company's services. However, Terra Freeman does mention that the issue with their office computers required further attention, and they had to call in a low-voltage guy to resolve the issue.
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