Business Details
17 Years
experience
Emergency
services
Affordable Computer Repair & IT Services in Vancouver
Established in 2009, Pacific NorthWest Computers has built a reputation for delivering reliable and affordable computer repair and IT services to residents and businesses in Vancouver, WA, and surrounding areas. Our owner, Jon Pienkowski, brings over two decades of industry experience and holds a CompTIA A+ certification, ensuring technical excellence across all services. We specialize in on-site and in-shop repairs, remote support, laptop and Apple device diagnostics, virus removal, and data recovery, serving clients in Vancouver, Battle Ground, Camas, Washougal, Longview, Portland, and beyond. Our commitment to old-fashioned customer service means transparent pricing, free diagnostics for in-shop repairs under 15 minutes, and a satisfaction guarantee on all work performed.With expertise in hardware and software solutions for PCs, Macs, and Linux systems, we address everything from routine maintenance to complex incident response, including data breaches and network attacks. Our services extend to home entertainment systems, server maintenance, custom computer builds, and IT consulting, ensuring comprehensive support for both individual and business clients. We prioritize clear communication, ethical practices, and long-term client relationships, treating every customer with the respect and attention we ourselves would expect. By combining technical proficiency with a personalized approach, we aim to resolve issues efficiently while empowering clients with knowledge to prevent future problems.
Services
Laptop Repair
Apple Repair
Virus Removal
Data Recovery
Remote Support
Onsite Services
Incident Response
Server Maintenance
Custom Computer Builds
IT Consulting
Details
- Year established: 2009
Highlights and features
- We offer over 20 years of combined experience in computer repair and IT services.
- Our technician is CompTIA A+ certified for technical excellence and reliability.
- We provide free diagnostics for in-shop repairs under 15 minutes.
- We guarantee satisfaction with all repair work performed.
- We serve Vancouver, Portland, and surrounding areas with local expertise.
Associations and certifications
- CompTIA A+
What people say
GREAT service, at GREAT rates
Honest, competent and reliable support
Satisfaction guarantee on all work
CompTIA A+ certified technician
Quick incident response
Services
Laptop Repair
We specialize in comprehensive laptop repairs, including screen replacements, DC jack fixes, keyboard repairs, and internal component troubleshooting for all brands. Our technicians address both hardware and software issues, ensuring optimal performance. With experience in Dell, HP, Lenovo, Apple, and more, we deliver cost-effective solutions for cracked screens, charging problems, and system failures.
Data Recovery
Our data recovery services handle partition failures, deleted files, RAID issues, and hard drive malfunctions for PCs, Macs, and Linux systems. Using advanced tools, we recover lost data from desktops, laptops, USB drives, and servers. We offer clean room recovery referrals and backup system consulting to prevent future data loss, starting at $80 for basic transfers.
Remote Support
Access real-time IT support from our CompTIA A+ certified technician via secure remote connections. This service resolves software issues, virus removal, and system optimizations without leaving your home or office. Using encrypted tools, we provide quick fixes for PCs and Macs, ideal for urgent troubleshooting without travel delays.
Apple Repair
We repair all Apple devices, including MacBook, iMac, and Mac Mini models, addressing screen damage, OS upgrades, and performance tuning. Our services include data transfer, virus removal, and cooling system maintenance. With Apple-specific diagnostic tools, we ensure genuine repairs and compatibility, backed by a satisfaction guarantee.
Virus Removal
Our virus removal service eliminates malware, ransomware, and spyware from PCs, Macs, and Linux systems. We perform full system scans, clean infections, and install free security software to prevent future threats. Technicians also provide guidance on safe browsing and email practices, ensuring long-term protection against cyberattacks.
People
Jon Pienkowski
Owner/Operator
Jon Pienkowski, owner of Pacific NorthWest Computers, has over 20 years of experience in IT and computer repair. Certified by CompTIA A+, he specializes in on-site and in-shop solutions for home and business clients. Jon prioritizes customer satisfaction, offering transparent service and personalized support to ensure reliable technology performance for local communities.
Questions
What services does Pacific NorthWest Computers offer?
We provide laptop and Apple repairs, virus removal, data recovery, remote support, server maintenance, custom computer builds, and IT consulting for home and business clients.
Do you offer emergency or after-hours support?
While standard hours are 10am-6pm Mon-Fri, we address urgent issues like data breaches or system failures through our incident response service.
Are your technicians certified?
Yes, our lead technician holds a CompTIA A+ certification, ensuring expertise in computer repair and IT services.
What areas do you serve?
We serve Vancouver, WA, Portland, OR, and surrounding regions including Battle Ground, Camas, Longview, and Gresham.
Do you provide warranties or guarantees?
All repairs come with a satisfaction guarantee, and we offer free diagnostics for in-shop services under 15 minutes.
How much does data recovery cost?
Basic data transfers start at $80, with pricing varying based on complexity, including RAID recovery and physical hard drive damage.
Videos
