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Your Trusted Property Management Partner in San Antonio
Alderson Properties is a premier San Antonio-based property management company dedicated to delivering efficient, honest, and professional services for residential rental properties. Founded on principles of integrity and accountability, we prioritize streamlined communication by limiting our portfolio to 125 properties, ensuring personalized attention to each client's needs. Our team holds professional memberships with the National Association of Residential Property Managers (NARPM) and the Texas Association of REALTORS, reflecting our commitment to industry excellence.We offer tailored solutions for property owners, including automated owner statements, 24/7 maintenance handling, and industry-leading marketing tools. Our mission emphasizes proactive management, education, and transparent communication, supported by a team with decades of combined real estate experience. We serve the San Antonio metro area and surrounding communities like Canyon Lake, New Braunfels, and Spring Branch, combining local market expertise with a client-centric approach to property management.
Services
Residential Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Lease Management
Online Owner Portal
Eviction Processing
Property Marketing
Accounting Services
Tenant Communication
Highlights and features
- We manage up to 125 properties for personalized attention
- Our team holds NARPM professional memberships
- Two brokers serve on Texas Association of REALTORS committees
- 24/7 maintenance request handling available
- Local market expertise in San Antonio and surrounding areas
What people say
Top notch service
Professional team
Good experience
Pleasure to work with
Prompt responses
Services
Residential Property Management
We provide comprehensive residential property management services covering lease administration, tenant relations, and property maintenance. Our team ensures timely rent collection, handles evictions when necessary, and maintains properties to high standards. With local market expertise in San Antonio and surrounding areas, we help owners maximize investment returns through strategic property oversight.
Tenant Screening
Our thorough tenant screening process includes credit checks, criminal background investigations, and rental history verification. We use standardized criteria to identify qualified tenants while ensuring compliance with fair housing regulations. This service helps property owners minimize risks and maintain quality tenancy in their residential investments.
Maintenance Coordination
We offer 24/7 maintenance request handling for urgent repairs and schedule routine maintenance during regular business hours. Our team coordinates service providers to address property issues promptly, ensuring tenant satisfaction and preserving property value. Emergency response capabilities help minimize downtime and maintain habitable conditions for renters.
Online Owner Portal
Property owners access real-time account information through our secure online portal. Features include automated financial statements, document sharing, and communication tools. This digital platform provides convenient access to property performance data and streamlines owner-manager interactions for efficient investment management.
Property Marketing
We utilize industry-leading marketing strategies to minimize vacancies and attract qualified tenants. Our approach combines professional property listings, targeted advertising, and digital platforms to showcase properties effectively. This service helps owners achieve competitive rental rates while maintaining high occupancy levels in the San Antonio market.
People
James Alderson
Broker/Owner
With over two decades of real estate experience since 2001, James Alderson leads Alderson Properties as Broker/Owner. A NARPM chapter president and Texas REALTORS Leadership Program graduate, he serves on state property management committees influencing rental regulations. His expertise spans property management, brokerage operations, and community engagement in San Antonio.
Cyndi Alderson
Bookkeeper
Cyndi Alderson manages accounting operations for Alderson Properties with extensive experience in financial management and insurance claims. Since joining full-time in 2010, she has applied her administrative and bookkeeping expertise from diverse roles in education and healthcare sectors to support the company's financial operations.
Questions
What areas do you serve for property management?
We serve San Antonio and surrounding communities including Canyon Lake, New Braunfels, Spring Branch, Stone Oak, and Bulverde.
How do you handle maintenance emergencies?
Our team provides 24/7 maintenance request handling for urgent issues, with emergency response available outside regular business hours.
What tenant screening process do you use?
We conduct credit checks, criminal background investigations, eviction history reviews, and employment verification for all adult applicants.
Can owners access their account information online?
Yes, we provide a secure online owner portal with automated statements, document sharing, and direct communication capabilities.
What sets your property management services apart?
We limit our portfolio to 125 properties to ensure personalized attention, combining local market expertise with professional industry affiliations.
How are maintenance requests processed?
All repair requests must be submitted in writing through our online system for prompt triage and resolution during business hours.
