Business Details
50+ Years
experience
Emergency
services
Your Trusted Real Estate Partner in New Braunfels, TX
Property Professionals, Inc. has been serving the real estate needs of New Braunfels and surrounding communities since 1949. Our full-service residential real estate company specializes in Sales, Leasing, and Property Management while maintaining deep roots in the local market. With over six decades of experience, we combine generational expertise with modern industry practices to deliver exceptional service. Our team holds prestigious designations from organizations like NARPM and REALTORS, ensuring compliance with evolving regulations. We prioritize community involvement through leadership programs, local chambers, and cultural events.Our commitment to professionalism extends to transparent communication, rigorous tenant screening, and 24/7 maintenance support. By leveraging advanced marketing tools and MLS networks, we maximize property visibility and rental returns. Our accounting systems provide detailed monthly statements and tax-ready documentation for property owners. Through strategic partnerships and vendor relationships, we ensure efficient property management and maintenance solutions. Our legacy of trust is built on personalized service and a dedication to protecting client investments.
Services
Property Management
Residential Sales
Tenant Screening
Maintenance Services
Marketing Solutions
Details
- Year established: 1949
Highlights and features
- 60+ years of local real estate expertise since 1949
- 24/7 emergency maintenance response available
- Industry-leading MLS marketing network coverage
- Comprehensive tenant screening with background checks
- Transparent accounting with monthly owner statements
Associations and certifications
- National Association of Residential Property Managers (NARPM)
- National Association of REALTORS
Services
Property Management
Our property management services ensure stress-free investment ownership through comprehensive tenant screening, rent collection, and maintenance coordination. We provide monthly accounting statements and tax documentation while maintaining compliance with local regulations. Our 24/7 emergency response system guarantees prompt attention to critical property issues.
Residential Sales
We offer full-service residential sales with market evaluations, strategic pricing, and professional marketing through multiple listing services and online platforms. Our agents provide contract negotiation support and closing process management to ensure smooth transactions for buyers and sellers.
Tenant Screening
Our rigorous tenant screening process includes credit checks, criminal background investigations, and rental history verification for all applicants over 18. This ensures qualified tenants while maintaining compliance with fair housing regulations and protecting property owners' investments.
Maintenance Services
We manage all maintenance needs through licensed vendors with 24/7 emergency response capability. Routine repairs are handled efficiently with spending authority up to $300, while major repairs require owner approval. Regular property inspections help maintain investment value.
Marketing Solutions
Our marketing strategy combines MLS listings, online platforms like REALTOR.com, and local advertising to maximize property visibility. Professional signage and a referral network of satisfied clients enhance exposure for both rental and for-sale properties in the I-35 corridor.
People
Tracey Norris
President / Broker
Third-generation real estate professional with NARPM leadership experience. Holds multiple industry designations including MPM and GRI. Manages residential sales and property management operations while maintaining active roles in local business organizations.
Patricia Gully
VP of Operations
Over 15 years of property management experience with specialized certifications in residential property management and leasing. Oversees association management operations and maintains compliance with industry regulations through continuous education and professional organization involvement.
Alicia Hay
Leasing/Sales Consultant
18-year real estate veteran with expertise in New Braunfels market. Specializes in residential sales and leasing with a focus on personalized client service. Combines local knowledge with professional experience to meet client needs in the I-35 corridor.
Bill Burrell
Director of Legal Affairs
Legal expert with 31 years of real estate law experience. Provides compliance guidance and business development strategies. Former attorney with specialized knowledge in real estate regulations and property management legal requirements.
Jeff Goebel
Leasing and Sales Consultant
Sixth-generation New Braunfels resident with extensive local market knowledge. Completed Leadership New Braunfels program. Specializes in residential real estate transactions and community-focused property management solutions.
Questions
What property management services do you offer?
We provide comprehensive property management including tenant screening, rent collection, maintenance coordination, lease renewals, and monthly accounting statements. Our services cover single-family homes and duplexes in the New Braunfels area.
How do you handle tenant screening?
We conduct thorough background checks on all applicants over 18, including credit history, criminal records, and rental verification. Screening ensures qualified tenants while maintaining compliance with fair housing laws.
What marketing strategies do you use for property rentals?
Properties are listed on PropertyNB.com, REALTOR.com, and multiple MLS networks reaching over 100 rental sites. We also utilize professional signage and our established referral network for maximum exposure.
How are maintenance requests handled?
Emergency maintenance is available 24/7. Routine requests are managed through qualified vendors with spending authority up to $300 ($500 for HVAC). Owners receive regular property condition updates and renewal walkthroughs.
What fees are associated with your services?
Our fees include a percentage-based management fee, leasing fee (25% of one month's rent for agent referrals), and flat administrative charges for lease renewals. Detailed fee structures are provided during initial consultations.
