Dedicated Professionals for Superior Austin Property Management
Stone Oak Property Management proudly serves Austin, Texas, as a reputable full-service property management company. With over two decades of experience, we excel in fostering successful relationships between landlords and tenants through our personalized approach and comprehensive services. Our team of expert Austin property managers will work tirelessly to maximize your rental income, find reliable tenants, and ensure the smooth operation of your investment property.
Experience and Expertise at Your Service
Our experienced professionals understand the nuances of the local Austin market and its diverse rental landscape. We offer comprehensive services that cover all aspects of property management, including:
For Landlords
- Tenant Acquisition: Comprehensive tenant screening and placement services, ensuring quality tenants for your property.
- Rent Collection: Efficient and secure rent collection processes, minimizing vacancy periods and maximizing your income.
- Property Inspections: Regular property inspections to maintain tenant accountability and ensure the property's condition.
- Communication & Transparency: Regular reporting, detailed financial statements, and open communication throughout the process.
For Tenants
- Responsive Communication: Timely responses to maintenance requests, tenant concerns, and inquiries.
- Expert Guidance: Assistance with lease terms, rent payment options, and tenant communication.
- Transparent Online Access: Access to a secure online portal for account information, tenant portal, and maintenance requests.
- Quality Assurance: Responsive and reliable maintenance services, ensuring a comfortable and secure living environment.
Beyond Ordinary Management
Stone Oak Property Management goes beyond simply managing your property. We treat your investment as our own, actively seeking ways to optimize its value and ensure your peace of mind. Our proactive approach and personalized attention to detail distinguish us from other property management companies in Austin.
Trust Stone Oak Property Management for comprehensive, personalized, and effective property management services in Austin, Texas.Conflicting Reviews of Stone Oak Property Management
Mixed Opinions on Services
Positive Experiences with Specific Property Managers
Several reviewers praised specific property managers at Stone Oak, including Mike Oellrich, Maddie, and Jennifer Frizzell, for their professionalism, attention to detail, and prompt communication. These reviewers reported positive experiences with the company and recommended them for property management services.
Negative Experiences with Conflict of Interest and Mismanagement
On the other hand, some reviewers expressed dissatisfaction with the company's practices, citing conflicts of interest and mismanagement. One reviewer alleged that a property manager, Maureen Benavides, used her position to benefit family members, while another reviewer felt that the company did not properly screen tenants, leading to costly repairs.
Frustrations with Maintenance Requests and Deposits
Some reviewers were frustrated with the company's maintenance request process, feeling that they were expected to fix issues themselves before the company would send someone out. Additionally, there were concerns about the company's handling of deposits, with some reviewers reporting that they were charged for repairs and lost their entire deposit.
Be the first to review Stone Oak Property Management.
Write a Review
