At Merkley Kendrick Jewelers, we are proud to be a trusted local jewelry store in Louisville, Kentucky. With a rich history dating back to 1832, we have been providing fine jewelry to Louisville families for over 180 years. Our story is built on a foundation of excellence, quality, and personalized service.
Our Story
We are a family-owned business, and our current president, Brian Merkley, is the third generation to lead the company. Our mission is to enrich our clients' lives by encouraging a pause from life's frantic pace to celebrate and enjoy life with those we love the most. We strive to build long-term relationships with our customers, and our commitment to excellence and personalized service has earned us a reputation as one of the premier jewelers in Louisville.
Our Services
At Merkley Kendrick Jewelers, we offer a range of services designed to meet the needs of our customers. Our expert team is dedicated to helping you find the perfect piece of jewelry, watch, or timepiece. We offer:
- Custom Design: Work with one of our experts to design the perfect custom piece that reflects your personal style and preferences.
- Appraisals: Our experts have been helping to assign market values to fine jewelry and timepieces for over 100 years.
- Permanent Jewelry: Our skilled jewelers are trained to create beautiful, high-quality permanent jewelry pieces that are both unique and timeless.
Our Team
Our team is comprised of experienced professionals who are passionate about providing exceptional customer service. From our knowledgeable sales team to our skilled jewelry designers and appraisers, every member of our team is dedicated to helping you find the perfect piece of jewelry or timepiece.
Customer Reviews
Don't just take our word for it! Our customers rave about our exceptional customer service, quality products, and personalized experience. Read what our customers have to say about us:
- "Merkley Kendrick Jewelers offers excellent customer service. I purchased a beautiful diamond ring and the whole experience was wonderful." - Rebecca Hazuda
- "This a great company with prestigious jewelry and customer service. Matt P was great to build a relationship with and provided a quality product and exceptional customer service." - George H.
Excellent Customer Service and Quality Products
The reviews highlight the exceptional customer service and high-quality products offered by Merkley Kendrick Jewelers. The staff, including Colleen, Shannon, Brian, Matt, Alex, and Rachel, are praised for their friendly, knowledgeable, and personalized service. Customers appreciate the attention to detail, professionalism, and welcoming atmosphere of the store.
Quality of Products and Services
The jewelry store is commended for its beautiful and unique pieces, including Rolex watches, engagement rings, and custom-made jewelry. The reviews mention the excellent work done on repairs, maintenance, and resizing, with customers praising the fast turnaround time and reasonable prices.
Personalized Experience
Many reviewers mention the personalized experience they received at Merkley Kendrick Jewelers. The staff takes the time to understand customers' needs, offers expert advice, and provides a curated selection of products. Customers appreciate the effort made to ensure their satisfaction and the personal touch added to the shopping experience.
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