Business Details
13 Years
experience
Emergency
services
Your Trusted Property Management Partner in Grand Rapids, MI
Founded in 2013, our company was established to address critical pain points in the property management industry. We specialize in reducing maintenance costs through subcontractor networks, implementing real-time communication systems, and maintaining a rigorous tenant screening process with a 1% eviction rate. Our documented operational systems ensure consistent service delivery, while our team of experienced professionals prioritizes transparency and client satisfaction.With over a decade of combined industry expertise, we provide data-driven rental analysis and technology-enabled property management solutions tailored to maximize investment returns in the Grand Rapids market.
Services
Property Management
Tenant Screening
Maintenance Coordination
Rental Analysis
Emergency Services
Details
- Year established: 2013
Highlights and features
- We offer 24/7 emergency maintenance coordination
- Our tenant screening process maintains a 1% eviction rate
- We provide free rental value analysis reports
- Our systems ensure documented processes for every task
- We implement real-time communication notifications
What people say
Quick response times
Transparent operations
Effective tenant screening
Competitive maintenance costs
Technology integration
Services
Property Management
Our comprehensive property management service handles day-to-day operations, financial reporting, and compliance requirements for residential rental properties. We implement systematic processes for rent collection, vendor coordination, and regulatory compliance. Our technology platform provides real-time updates and detailed monthly statements for transparent property oversight.
Tenant Screening
We conduct thorough tenant screening including criminal background checks, credit analysis, employment verification, and landlord references. Our rigorous process maintains a 1% eviction rate through careful evaluation of prospective residents. Professional showings are conducted using secure lockbox systems for 24/7 access.
Maintenance Coordination
Our maintenance coordination service connects property owners with vetted subcontractors for cost-effective repairs. We handle emergency situations through our 24/7 response system while maintaining quality control. The service includes real-time notifications for all maintenance requests and work order tracking.
Rental Analysis
We provide data-driven rental analysis using 12-month market data to determine optimal pricing strategies. Our comprehensive reports analyze comparable properties and market trends to maximize rental income. The service includes recommendations for property improvements to enhance marketability.
Certification Process
Our certification service manages Grand Rapids city rental licensing requirements including inspection coordination and compliance work. We facilitate communication between inspectors and contractors to complete required repairs within deadlines. The service includes re-inspection scheduling and certification documentation.
People
Samuel Persons
Team Lead
Founder of Shift Property Management with systems expertise, Samuel established the company in 2013 prioritizing ethical practices. With over a decade in the industry, he focuses on operational systems and client relationships while maintaining a client-first philosophy.
Jack Wolff
Operations Director
As Operations Director, Jack brings uncompromising integrity to property management. With extensive experience in tenant relations and vendor coordination, he ensures smooth operations while maintaining the company's commitment to ethical business practices.
Michael Napper
Broker
Licensed broker with 17 years of real estate experience, Michael has transacted over 300 properties across six states. His market expertise and investment portfolio inform strategic property management decisions for client properties.
Miriam Zoodsma
Tenant Relations
With 15+ years of property management experience, Miriam oversees tenant relations with analytical precision. Her background as a property owner informs her approach to resolving tenant issues and maintaining positive landlord-tenant relationships.
Quinn Wolff
Leasing Manager
Leasing Manager Quinn combines personable communication with attention to detail in property marketing. His role includes coordinating professional photography and managing online property listings to maximize market exposure for rental units.
Questions
What services do you provide for property owners?
We handle property marketing, tenant screening, rent collection, maintenance coordination, and financial reporting while providing 24/7 emergency response.
How do you determine rental pricing?
We conduct market analysis using 12-month data trends and comparable properties to recommend optimal rental pricing strategies.
What's included in tenant screening?
Our screening includes criminal background checks, credit analysis, employment verification, and landlord references to maintain a 1% eviction rate.
How are maintenance requests handled?
We provide real-time notifications for all maintenance requests and coordinate with vetted subcontractors for timely repairs exceeding $400 require owner approval.
Do you manage properties outside Grand Rapids?
We primarily serve properties within 30 minutes of downtown Grand Rapids but consider quality properties further out on a case-by-case basis.
How often do owners receive payments?
We process monthly disbursements on the 10th of each month for collected rent, accompanied by detailed financial statements.
