Maximizing ROI for Investors and Owners
At United Properties of West Michigan, we are dedicated to providing exceptional property management services to our clients. With years of experience and a deep understanding of the local market, we strive to exceed our clients' expectations by offering a comprehensive range of services designed to maximize their rental income and grow their potential.
Expert Property Management Services
Our experienced team of property managers knows the unique local market, understands the needs of Grand Rapids tenants, and works hard to serve owners, renters, and investors. Our staff is praised by our clients for being professional, friendly, and knowledgeable. We are confident that our expertise and ongoing education will elevate your expectations for West Michigan property management.
Investment Services
Whether you're a seasoned investor or new to the world of real estate, we're here to guide you every step of the way. Our team provides resources, answers, and advice to landlords and tenants at any stage of the rental experience. We're committed to helping you make informed decisions that maximize your return on investment.
Rental Property Management
Our full-service property management program offers a range of benefits, including:
- tenant screening and placement
- rent collection and accounting
- regular property maintenance and upkeep
- lease administration and renewal
- and more
Services for Tenants
As a tenant, we understand that you're looking for a hassle-free rental experience. That's why we've made it easy for you to pay rent, request maintenance, and access additional resources online. Our tenant portal provides a seamless and convenient way to manage your rental property.
Expertise and Accessibility
At United Properties of West Michigan, we pride ourselves on being accessible and comprehensive. Our team of experts includes specialists in media, renovation strategy, leasing strategy, and entry/exit plans. We're dedicated to providing expert guidance and support to ensure your rental experience is positive and stress-free.
Areas We Serve
Our property management services extend to the following areas:
- Grand Rapids
- Kentwood
- East Grand Rapids
- Grandville
- Wyoming
- Comstock Park
- Ada
- Forest Hills
- Walker
- Marne
- Muskegon
- Rockford
- Sparta
- Lowell
- Alto
- Byron Center
- Caledonia
- Jenison
- Jamestown
- Hudsonville
- Holland
Get in Touch
If you'd like to learn more about our properties and what it's like to work with United Properties, we'd be happy to talk more about our rental properties, our application requirements, and our leasing process. Contact us today to schedule a meeting or request more information.
Poor Customer Service and Communication
Many renters have expressed frustration with United Properties' poor customer service and communication. Some customers have reported that their concerns were ignored or dismissed, and others have had to wait days or weeks for repairs or issues to be addressed. This lack of attention to tenant needs has led to a range of negative experiences, from unresolved maintenance issues to disputes with neighbors.
Unprofessional and Unresponsive Staff
Some reviewers have also reported encountering unprofessional and unresponsive staff members. This includes employees who struggled to communicate effectively, failed to follow through on promises, and seemed more interested in making a profit than in providing good customer service.
Maintenance Issues and Unrealistic Expectations
Renters have also complained about maintenance issues, including delays, and insufficient repairs. Some have reported being told that repairs would be completed quickly, only to be left waiting for weeks or even months. Additionally, some reviewers have expressed frustration with the company's lack of transparency and unrealistic expectations around what can be accomplished in a given timeframe.
Positive Experiences
Despite these challenges, some reviewers have had positive experiences with United Properties. A few have praised the company's quick response to maintenance issues and its efforts to resolve problems promptly. One reviewer even credited the company's maintenance team with saving Thanksgiving after their oven stopped working.
Be the first to review United Properties Of West Michigan.
Write a Review
