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Your Trusted Partner for Property Management Solutions in Grand Rapids
United Properties of West Michigan has established itself as a trusted leader in residential property management across West Michigan. With a focus on transparency, professionalism, and client satisfaction, we serve first-time investors, single-family homeowners, and experienced property owners alike. Our team combines deep local market knowledge with comprehensive services to maximize rental income while minimizing risk for our clients. Backed by a 98% collection rate on 1,600+ tenants and $177M in assets under management, we provide expert guidance through every stage of property ownershipfrom acquisition and rehab to day-to-day management. Our commitment to excellence is reflected in our 4.4 Google rating and decades of combined experience across our leadership team.Whether managing single-family homes, townhomes, or multi-family units, we prioritize clear communication, rigorous tenant screening, and proactive maintenance to protect investments and enhance tenant satisfaction. As a locally owned and operated company, we understand the unique needs of Grand Rapids, Muskegon, and surrounding areas, positioning us to deliver superior results for property owners and renters alike.
Services
Property Management
Tenant Placement
Rental Analysis
Investment Services
Maintenance Coordination
Highlights and features
- We offer 98% collection rate on 1,600+ tenants
- Our team manages $177M in assets under management
- We provide 4.4 Google rating with 743 reviews
- Our local experts serve Grand Rapids and 15+ surrounding areas
- We implement transparent pricing with no hidden fees
What people say
98% collection rate
4.4 Google rating
Responsive maintenance
Transparent pricing
Experienced team
Services
Property Management
Our comprehensive property management services cover every aspect of rental property ownership. From tenant screening and lease administration to maintenance coordination and financial reporting, we ensure optimal property performance. Our team handles day-to-day operations while maintaining strict compliance with local regulations, providing owners with peace of mind and consistent returns on investment.
Tenant Placement
We implement rigorous tenant screening processes to secure reliable, responsible renters for your properties. Our services include background checks, credit verification, and reference validation to minimize risk. With strategic marketing and professional showings, we quickly fill vacancies with qualified tenants who respect your investment and maintain property value.
Maintenance Coordination
Our 24/7 emergency maintenance support ensures prompt resolution of critical issues. We coordinate insured, vetted vendors for all repair needs while maintaining strict quality control. From routine upkeep to emergency repairs, our systematic approach preserves property condition and tenant satisfaction while protecting your asset's long-term value.
Rental Analysis
We provide detailed market rent analyses to optimize pricing strategy for your properties. Our data-driven approach considers location, property condition, and market trends to determine competitive rental rates. This service helps maximize income potential while ensuring quick tenant placement through accurate market positioning.
Investment Services
Our investment services help property owners expand their real estate portfolios strategically. We offer acquisition guidance, renovation planning, and ROI optimization strategies. With local market expertise and industry connections, we identify growth opportunities and implement solutions to enhance investment performance across West Michigan's dynamic real estate market.
People
Tim VandenToorn
Owner
With over 13 years of property management experience, Tim became owner in 2024 after progressing from maintenance technician to managing partner. He founded United Realty to assist investors with property acquisition while maintaining focus on back-end operations and company growth.
Tiffany Bergy
Service Director
Bringing 17+ years of leadership experience, Tiffany oversees service operations with a bachelor's degree in business management. She transitioned from multi-family housing to specialize in single-family property management, focusing on quality service delivery and team development.
David Klein
Director of Client Relations
With a Fortune 15 company background, David leads leasing operations and client relations. He manages application underwriting, tenant communications, and office systems while balancing family life with four children in the Grand Rapids area.
Eden Solorzano
Executive Assistant
A 2015 business administration graduate, Eden serves as executive assistant to the owner with procedural documentation expertise. Trilingual in English, Spanish, and American Sign Language, she combines organizational skills with diverse personal interests in music and outdoor activities.
Sergio Tomita
Accounts Receivable Specialist
Since joining in 2020, Sergio has managed accounts receivable while leveraging his nine years of customer service experience. A former nurse assistant, he balances family life with musical pursuits as an accomplished saxophonist and guitarist in the Grand Rapids area.
Questions
What property management services do you offer?
We provide full-service management including tenant placement, maintenance coordination, financial reporting, lease administration, and investment consulting for single-family homes, condos, and multi-family properties.
Do you manage properties outside Grand Rapids?
Yes, we serve Kentwood, Wyoming, Caledonia, Rockford, Grandville, Muskegon, Holland, Byron Center, and 15+ other West Michigan communities with localized expertise.
How do you handle emergency maintenance?
Our 24/7 emergency response team addresses critical issues immediately, coordinating insured vendors for prompt resolution while keeping owners informed throughout the process.
What payment methods do you accept?
We offer online payments, self-addressed payment envelopes, and a secure drop slot for check payments to accommodate owner and tenant preferences.
Do you offer rental guarantees?
Our Rent Shield program provides 100% reimbursement for up to two months of unpaid rent for qualifying tenants, protecting owners against income loss.
How do you screen potential tenants?
We conduct comprehensive background checks, credit verification, employment confirmation, and reference checks to ensure reliable tenant placement while complying with fair housing regulations.
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