Business Details
18 Years
experience
Emergency
services
Trusted Property Management Services in West Michigan
Access Property Management Group has been serving West Michigan property owners since 2008, delivering comprehensive property management solutions backed by 65+ years of combined experience. Our team of licensed professionals specializes in maximizing rental income while handling day-to-day operations seamlessly, including tenant screening, maintenance coordination, and financial reporting. With a proven track record of placing thousands of quality tenants and collecting over $50 million in rent, we combine local market expertise with 24/7 support to ensure stress-free property management.Our commitment to transparency is reflected in straightforward pricing with no hidden fees, while our rigorous 70+ point tenant screening process maintains eviction rates below 0.5%. Founded by U.S. Marine veteran Justin Bajema, our values of honor, courage, and commitment drive our approach to client service and operational excellence.
Services
Property Management
Tenant Screening
Maintenance Coordination
Financial Reporting
Lease Management
Eviction Protection
Market Analysis
Rent Collection
Property Inspections
Compliance Services
Details
- Year established: 2008
Highlights and features
- 65+ years of combined experience in West Michigan residential property management
- 24/7 maintenance support with licensed, insured contractors
- Proven track record: $50M+ in collected rent and 0.5% eviction rate
- Transparent pricing with no hidden fees or long-term contracts
- 70+ point tenant screening process with 12-month guarantee
Associations and certifications
- Institute of Real Estate Management (IREM)
- Michigan Real Estate Broker Company License #6505364028
What people say
No hidden costs
Best property management
Prompt responses
Great tenant placement
Professional service
Services
Property Management
Full-service property management covering marketing, tenant screening, maintenance, and financial reporting. Our 65+ years of combined experience ensures optimal rental performance while owners receive bi-weekly direct deposits and detailed financial insights. Proven systems maintain 60%+ lease renewal rates through proactive tenant communication.
Tenant Screening
Comprehensive 70+ point screening process evaluating credit history, income verification, and criminal records. Backed by a 12-month tenant guarantee, our rigorous standards maintain eviction rates below 0.5% while ensuring reliable rent payments and responsible tenancy for property owners.
Maintenance Coordination
24/7 emergency maintenance support with licensed contractors. Our streamlined process addresses issues promptly through online portals while maintaining quality work at fair pricing. Regular inspections prevent costly repairs and ensure property value preservation through timely interventions.
Financial Reporting
Detailed financial tracking with bi-weekly direct deposits and real-time owner portal access. Our transparent system provides income/expenses breakdowns, tax documentation (Form 1099), and compliance reporting while automating rent collection through multiple payment options.
Lease Management
Legally compliant lease administration with proactive renewal management. Our team handles lease drafting, enforcement, and modifications while maintaining 60%+ tenant retention through structured communication and market-driven rental adjustments.
People
Justin Bajema
Founder | Educator
U.S. Marine Corps veteran with 15+ years in investment real estate. Holds Certified Property Manager (CPM) designation through IREM. Started Access Property Management Group in 2008 after personal investment success. Focuses on investor education and strategic growth.
Jennifer Bajema
Co-Founder | Educator
Real estate professional since 2007 with experience across all aspects of property management. Focuses on investor education and system development. Holds real estate license and contributes to company blog and educational content creation.
Eddie Beekman
Property Solutions Manager
20-year Grand Rapids resident with real estate and construction expertise. Licensed real estate broker since 2011. Oversees property solutions and client education. Combines military discipline with practical property management experience since 2010.
Aaron Treloar
Property Solutions Manager
Kalamazoo resident since 2002 with real estate experience since 2005. Owns 5 rental units and served on Kalamazoo Area Rental Housing Association board. Focuses on investor relations and market-specific solutions for property owners.
Mary Orozco
Assistant Property Manager
Brings customer experience expertise from sustainable energy and translation industries. Manages front-line operations with emphasis on tenant communication and service coordination. Combines technical background with property management responsibilities.
Questions
What types of properties do you manage?
We manage single-family homes, multi-family properties (duplexes to 100-unit apartments), condos, and townhomes across West Michigan.
How do you determine rental pricing?
Our market analysis considers comparable rentals, property features, and seasonal demand to set competitive rates that maximize returns.
What's included in your management plans?
All plans include tenant screening, rent collection, maintenance coordination, financial reporting, and legal compliance support.
How do you handle maintenance emergencies?
Our 24/7 maintenance team responds immediately to emergencies through our online portal, with licensed contractors resolving issues promptly.
Can I cancel management services anytime?
Yes, we require only 30 days' notice for cancellation with no long-term contracts or hidden fees.
What's your tenant screening process?
We conduct 70+ point checks including credit history, income verification, criminal background, and eviction records to ensure qualified tenants.
