Not for profit, not for charity, but for service
Our Mission
AFGM Enterprises Federal Credit Union is a member-owned, not-for-profit financial institution focused on providing comprehensive financial services, promoting financial well-being, and fostering a strong sense of community. We are guided by the motto "Not for profit, not for charity, but for service."
Who We Serve
We welcome individuals and families who live, work, worship, or attend school within our field of membership. This includes:
- Employees of eligible businesses in the Buffalo and Jamestown, NY, areas
- Residents of Cheektowaga, NY and Jamestown, NY
- Immediate families of members
Our Services
We offer a wide range of services to meet your financial needs, including:
Savings & Checking Accounts
- Secure savings account options
- Competitive interest-bearing checking accounts
- Convenient online and mobile banking
Loan Programs
- Personal loans with flexible terms and low interest rates
- Vehicle loans with competitive rates and flexible terms
- Home Equity loans to consolidate debt or finance home improvements
Investment & Retirement Solutions
- Certificate of Deposits with competitive interest rates
- Retirement planning options to help you save for your future
Specialized Services
- Credit counseling and financial education resources
- Secured lending options for individuals with less-than-perfect credit
- Mobile banking and free notary services
Commitment to Community
We believe in giving back to the communities we serve. We actively support local organizations through volunteerism, donations, and financial education initiatives.
Our Values
- Integrity: We operate with transparency and accountability.
- Member Focus: Our decisions are always guided by the needs of our members.
- Innovation: We embrace technology to enhance your financial journey.
- Community Involvement: We are dedicated to strengthening our community through partnerships and outreach.
- Sustainability: We prioritize environmental responsibility and ethical practices.
Overall Experience
Members of this credit union have had overwhelmingly positive experiences, citing the friendly and professional staff as a major factor in their satisfaction.
Staff
The staff at this credit union have been consistently praised for their warm and welcoming demeanor, making members feel valued and appreciated. Many reviewers have mentioned specific staff members, such as Pam, who have gone above and beyond to provide excellent service.
Personalized Service
Members have appreciated the personalized service they receive, citing the attention to detail and care taken to address their individual needs. Whether it's helping with a car loan or simply providing a warm welcome, the staff have consistently delivered exceptional service.
Long-Term Satisfaction
Many reviewers have been members of this credit union for decades, and their positive experiences have spanned many years. This suggests a high level of consistency in the credit union's service and a strong commitment to member satisfaction.
Concerns
One reviewer expressed concern about the security of their account information, stating that sensitive information was shared with someone not authorized to access it. This incident was not resolved to their satisfaction, and they warned others to be cautious.
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