Business Details
18 Years
experience
Emergency
services
Atlanta's Premier Property Management Services
Founded on the principle of delivering superior service in the rental market, Platinum Property Management Services has established itself as a trusted leader in residential property management. Unlike competitors who reacted to economic shifts, we strategically developed our business to specialize in protecting client investments through proactive management. Our team of experienced professionals is dedicated to maintaining the highest standards in tenant relations, property maintenance, and financial transparency. As members of the National Association of Residential Property Managers (NARPM), we combine industry expertise with personalized service to meet the unique needs of Atlanta-area property owners.With over 15 years of experience managing properties across Metro Atlanta, we leverage advanced technology and proven processes to maximize returns while minimizing owner involvement. Our commitment to quarterly property inspections, rigorous tenant screening, and transparent financial reporting ensures clients receive exceptional value. We operate with a core philosophy of mutual respect among team members and clients, fostering long-term relationships built on trust and accountability. This approach has earned us recognition as Forsyth County's top property management company in 2024.
Services
Property Marketing
Tenant Screening
Rent Collection
Maintenance Coordination
Eviction Protection
Financial Reporting
Property Inspections
Lease Management
Vendor Coordination
Market Analysis
Details
- Year established: 2008
Highlights and features
- Locally owned and operated in Atlanta since 2008
- Quarterly property inspections included at no extra cost
- Transparent fee structure with no hidden maintenance surcharges
- Voted Best Property Management Company in Forsyth County 2024
- Tenant renewal focus with 95%+ annual lease retention rate
Associations and certifications
- NARPM
What people say
Proactive property inspections
Transparent financial reporting
Effective tenant screening
Quick maintenance response
High tenant retention
Services
Property Management
Our comprehensive property management service handles every aspect of rental property operations. From marketing and tenant placement to maintenance coordination and financial reporting, we protect your investment through proactive management. Our team conducts quarterly property inspections, implements strict rent collection protocols, and provides detailed monthly statements. With 15+ years of experience in Atlanta's rental market, we combine local expertise with industry best practices to maximize returns while minimizing owner involvement.
Tenant Screening
Our rigorous tenant screening process ensures quality occupancy for your property. We perform credit checks, employment verification, criminal background checks, and eviction history reviews for all applicants. By analyzing debt-to-income ratios and rental references, we identify tenants who will maintain your property and pay rent reliably. This comprehensive approach has resulted in a 95%+ tenant retention rate and significantly reduced maintenance costs for property owners across Metro Atlanta.
Maintenance Coordination
We provide proactive maintenance management to preserve your property's value. Our team conducts move-in, quarterly, and move-out inspections to identify issues early. With a network of trusted vendors and no maintenance surcharges, we handle repairs efficiently while keeping costs competitive. Our 24/7 emergency response system ensures urgent issues receive immediate attention, and all maintenance expenses are transparently reported in monthly owner statements.
Rent Collection
Our automated rent collection system ensures timely payments through online tenant portals. We enforce lease terms regarding late fees and issue notices for overdue payments, with eviction proceedings initiated within the month of non-payment. Property owners receive guaranteed payments on schedule, with funds disbursed monthly following our 60-day rental guarantee that ensures qualified tenants before charging management fees.
Eviction Protection
Our eviction protection service minimizes financial risk through proactive tenant management. When necessary, we initiate legal proceedings within the month of first non-payment, handling most cases in-house to reduce costs. We maintain detailed records of lease violations and work with tenants to resolve issues before eviction becomes necessary, while protecting property owners from potential damages caused by distressed tenants.
People
Todd Earley
Owner/Finance
Todd oversees financial operations with 15+ years in property management. A Buffalo native, he brings Northeastern business discipline to Atlanta's market while maintaining a family-focused approach to property management.
Phil Earley
Owner/Broker
As co-owner and broker, Phil leverages his passion for customer service and vintage car restoration expertise to create tailored solutions for landlords and tenants across Metro Atlanta.
Lisa Ragsdale
VP Operations & Associate Broker
Lisa manages daily operations with a focus on excellence. A Georgia resident since 2008, she combines Southern hospitality with rigorous property management standards to ensure client satisfaction.
Jennifer Locklear
VP Leasing
Jennifer leads our leasing team with Florida sunshine and UFC enthusiasm. She specializes in rapid property marketing and tenant placement strategies that reduce vacancy costs for property owners.
Jeni Granade
Licensed Leasing & Sales Agent
A University of Alabama graduate, Jeni combines Crimson Tide spirit with outdoor adventure experience to market properties effectively across Atlanta's competitive rental market.
Questions
How quickly can you place a tenant in my property?
Average placement time is 30-45 days depending on property condition and pricing. We prioritize quality tenants over speed to minimize long-term costs.
What fees are included in your management services?
Our all-inclusive fee covers marketing, tenant screening, rent collection, maintenance coordination, and financial reporting with no hidden surcharges for ordinary repairs.
How do you handle emergency maintenance requests?
Our 24/7 emergency response team addresses urgent issues immediately, with after-hours calls directed to on-call staff for prompt resolution.
Can I use my own contractors for property maintenance?
We welcome owner-recommended vendors who meet our insurance and quality requirements, ensuring competitive pricing without compromising service standards.
What happens if a tenant breaks lease terms?
We issue formal violation notices and work with tenants to resolve issues. Persistent violations may lead to eviction proceedings initiated within 30 days of first non-compliance.
How do you determine appropriate rental pricing?
Our market analysis combines current listings, recent comparable rentals, and property condition to recommend competitive pricing that maximizes returns while ensuring quick placement.
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