Consolidated Community Credit Union (CCCU) is a not-for-profit financial cooperative that has been serving the Portland community for over 70 years. Founded in 1954, we are committed to helping people achieve their financial goals and build stronger communities through our cooperative efforts.
Our Story
Our journey began with a simple idea: to provide a safe, reliable, and community-focused financial institution for our members. Since our inception, we have been dedicated to serving our members with integrity, transparency, and a commitment to people-centered banking. Our success is measured by the positive impact we have on our members' lives and the communities we serve.
Our Services
At CCCU, we offer a wide range of financial products and services designed to meet the unique needs of our members. Our services include:
- Personal Banking: High-Yield Checking, Savings Accounts, Certificates of Deposit, and Individual Retirement Accounts
- Personal Loans: Mortgages, Home Equity Loans, Auto Loans, Personal Loans, and Credit Cards
- Business Banking: Business Checking, Savings Accounts, Loans, and Credit Cards
- Investment Services: Wealth Management and Retirement Planning
Why Choose Us
At CCCU, we believe that our members are more than just customers - they are the reason we exist. That's why we're committed to providing personalized service, competitive rates, and innovative financial solutions that meet the unique needs of our members. Whether you're looking to buy a home, start a business, or simply manage your finances, we're here to help.
Our Mission
Our mission is to build and strengthen our communities by providing exceptional financial services, community involvement, and partnerships that foster growth and prosperity. Our values are rooted in our commitment to people-centered banking, community development, and the pursuit of financial excellence.
Overall Experience
The majority of reviews for Consolidated Community Credit Union (CCCU) are overwhelmingly positive, with many customers praising the credit union's exceptional service and staff. Several reviewers highlighted the friendly and congenial nature of their loan officers, branch representatives, and customer service representatives. Many also commended the credit union's efficient and timely processing of loan applications and transactions.
Customer Service
Customers praised the credit union's customer service, citing friendly and helpful staff members who were always available to answer questions and provide guidance. Several reviewers mentioned specific staff members who went above and beyond to assist them, including Penny Gibbs, Karen, Alicia, Cambrya, Wyatt, Kelly M, Debbi, Brent, Connie, and Brad Bacon. These staff members were described as knowledgeable, patient, understanding, and responsive to customers' needs.
Branch Locations and Services
Reviewers were generally pleased with the services offered at CCCU's branch locations, including the Sandy branch, Northwest Branch, and other locations. Customers appreciated the bilingual staff at the Sandy branch, noting that it was convenient to have services available in both English and Spanish.
Comparison to Other Institutions
One reviewer, Francisco Gonzales, expressed frustration with CCCU's service, citing a lack of response from staff and a sense of disorganization. However, this unfavorable review was an outlier in an otherwise overwhelmingly positive trend.
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