PC Genie is a locally owned and operated computer service and repair center in Austin, Texas. Founded in 2007, we have become known for our dependable and trustworthy computer repair, data recovery, and hardware upgrades. We take pride in providing our clients with personalized attention, honest communication, and exceptional technical expertise.
Our Team of Experts
Our team of experienced technicians are highly skilled in diagnosing and repairing all types of computer issues. From hardware repairs to complex software problems, our experts can handle it all. We stay abreast of the latest technological advancements to ensure that we can offer the most effective and efficient solutions to your computer needs.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our clients. These include:
Hardware & Software Repair
- Hardware troubleshooting and repair
- Motherboard repair
- LCD screen and hinge repair
- Keyboard replacement
- Data recovery and backup
- Software installation and troubleshooting
Data Recovery
- Data recovery from failed hard drives and corrupted storage devices
- Data backup solutions to ensure you never lose important files again
Computer Optimization
- Virus removal and prevention
- System tuning and performance optimization
- Hardware upgrades and recommendations
Specialized Services
- Laptop DC power jack replacement
- Data recovery from SSD drives
- Blue screen of death troubleshooting
- Custom PC building and upgrades
Community Recognition
PC Genie has been recognized by the Austin Chronicle and the Daily Texan for our exceptional services. We take pride in our commitment to quality and customer satisfaction.
Why Choose PC Genie?
- Trusted by the Austin community for over 15 years
- Experienced and certified technicians
- Transparent and honest communication
- Comprehensive repair services
- Affordable and competitive rates
Get Started Today!
If you're experiencing computer problems or need expert advice, don't hesitate to contact PC Genie. We are confident that our team can provide you with the reliable and efficient computer repair and support you need.
Positive Experiences
PC Genie's owner, Jeremy, has received numerous 5-star reviews from satisfied customers. These customers have praised Jeremy's excellent customer service, thorough diagnostic approaches, and transparent communication.
Repair and Diagnostic Expertise
Jeremy has demonstrated exceptional expertise in diagnosing and repairing PCs. One customer praised Jeremy for updating them every step of his process, providing a detailed answer about what was wrong with their laptop. Another customer appreciated Jeremy's willingness to take the time to explain technical details about their PC's issues.
Personalized Service
Customers have commended Jeremy for his friendly and professional approach. One customer appreciated Jeremy's availability to answer a question outside of business hours, while another customer valued Jeremy's patience in working with them to pay off their repair costs.
Value for Money
Several customers have noted that PC Genie's prices are competitive, with one customer stating that the cost of repair was "competitively priced." Another customer appreciated Jeremy's willingness to work with them to set up a payment plan.
Negative Experience
One customer, Claudia Gibson, had a negative experience with PC Genie. She initially praised the business under the ownership of Willie, but her experience with the new owners was less positive.
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