Business Details
25 Years
experience
Emergency
services
Trusted IT Partner for Austin Businesses
Vintage IT Services, a woman-owned and locally operated Austin business established in 2001, serves as a complete IT department for clients ranging from small businesses to large government agencies. Our strategic approach focuses on transforming IT from a cost center into a profitability driver through proactive management, cybersecurity expertise, and ROI-oriented solutions. With over two decades of experience, we combine Fortune 500-level technical acumen with personalized service, offering dedicated vCIOs, network administrators, and 24/7 support teams.Recognized as one of the fastest-growing MSPs globally, we maintain a 95% client retention rate through transparent pricing, month-to-month agreements, and infrastructure investments exceeding $2 million. Our team holds top certifications from Microsoft, VMware, and Cisco, supporting over 3,000 users across Texas while maintaining SSAE 16 SOC 2 compliance through our Texas-based data center partnerships.
Services
Managed IT Services
Cloud Solutions
IT Security
Computer Support
Disaster Recovery
Network Management
Cybersecurity Audits
Office 365 Migration
Data Backup
Technical Consulting
Details
- Year established: 2001
Highlights and features
- Award-winning service since 2001 with 95% client retention
- Dedicated vCIO for strategic IT planning
- 24/7 proactive network monitoring and support
- Military-grade cybersecurity certifications
- Flexible month-to-month service agreements
Associations and certifications
- Microsoft
- VMware
- Apple
- Microsoft SPLA Partner
- Microsoft Authorized License Mobility Partner
What people say
Award-winning service
24/7 support availability
Dedicated vCIO access
Proactive system monitoring
Reliable disaster recovery
Services
Managed IT Services
Vintage IT Services provides comprehensive oversight of technology infrastructure with proactive monitoring, maintenance, and strategic planning. Our dedicated network administrators and vCIOs ensure systems operate at peak efficiency while aligning IT investments with business objectives. Clients benefit from predictable costs through all-inclusive pricing models and 24/7 support coverage.
Cloud Solutions
Our Texas-based cloud infrastructure offers secure, scalable computing resources including Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). Enterprise-grade security features include multi-layer encryption, redundant data centers, and compliance with SSAE 16 SOC 2 standards while reducing hardware costs for clients.
IT Security Services
Military-trained technicians implement multi-layered protection strategies featuring intrusion detection systems, 24/7 threat monitoring, and HIPAA-compliant data handling. Services include firewall management, vulnerability assessments, and cybersecurity maturity model certification to protect against evolving digital threats.
Computer Support
Proactive workstation management extends equipment lifespan while maintaining optimal performance. Our support includes remote diagnostics, automated patch management, and onsite repairs with 95% issue resolution achieved through 24/7 remote helpdesk access and nationwide technician dispatch capabilities.
Disaster Recovery
Enterprise-grade backup solutions combine nightly local replication with offsite storage across multiple data centers. Our Veeam-powered systems enable rapid file restoration and complete system recovery while maintaining encryption during data transfer and storage operations.
People
Steve Hanes
CEO & Vice-President
Co-founded Vintage IT Services in 2001 after gaining extensive experience with Fortune 500 companies and government institutions. He pioneered the strategic IT approach that positions technology as a business growth enabler rather than a cost center.
Questions
What are Managed IT Services?
Comprehensive IT infrastructure oversight including proactive monitoring, security maintenance, and strategic planning to minimize downtime while aligning technology with business goals.
How does cloud computing benefit my business?
Reduces hardware costs through scalable virtual resources while maintaining enterprise-grade security and compliance with SSAE 16 SOC 2 standards in our Texas data centers.
What cybersecurity protections do you offer?
Multi-layered defense including intrusion detection systems, 24/7 threat monitoring, HIPAA compliance, and military-grade security protocols developed through government contractor experience.
Do you support small businesses?
Yes, we specialize in making enterprise-level IT accessible to SMBs through fixed pricing models and strategic resource allocation tailored to budget constraints.
What sets you apart from other IT providers?
Combination of dedicated vCIOs, military-trained security personnel, Texas-based infrastructure, and 20+ years of experience serving diverse industries including government agencies and nonprofits.
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