Fixing your phone, restoring your peace of mind
At iSMASHED, we understand the frustration and inconvenience that comes with a broken phone or tablet. That's why we're dedicated to providing fast, reliable, and affordable repair services to the communities of South Austin, Dripping Springs, and Wimberley, Texas.
Our Services
We specialize in repairing a wide range of devices, including iPhones, iPads, iPods, and Android devices. Our expert technicians have the knowledge and experience to fix a variety of issues, including:
Screen Repairs
We offer high-quality aftermarket screens or OEM screens manufactured in our facility, giving you a choice between affordability and quality.
Battery Replacements
A bad battery can cause your device to malfunction, but we can replace it with a new one to get your device up and running smoothly.
Charge Port Repairs
Is your charge port not functioning? We can replace it to ensure your device can charge properly.
Camera Repairs
We can replace front and rear cameras on your device, getting you back to taking beautiful photos and videos in no time.
Home Button Repairs
Lost your home button? We can repair it, allowing you to navigate your screen with ease.
Other Repairs
We can also repair small parts on your device, such as mute buttons, volume control buttons, and on/off buttons.
Water Damaged Device Repairs
Accidents happen, and sometimes our devices can suffer from water damage. Our comprehensive water damage control services have a high success rate in repairing water-damaged devices.
Our Warranty
We stand behind our work, offering a limited lifetime warranty on iPhone screens and LCDs. Additionally, we guarantee that if we cannot fix your device after trying, we won't charge you.
Convenience
We understand that not everyone can come to our locations, which is why we offer in-home and business repair services seven days a week. Simply fill out our "Get Help Now" form, and we'll send a technician to you.
Get Help Now
At iSMASHED, we're committed to providing exceptional service and exceptional results. Contact us to schedule your repair today and let us get you back to communicating with the world.
Overall Impression
The reviews for iSMASHED are overwhelmingly positive, with most customers expressing satisfaction with the quick and affordable repair services provided. However, there are a few negative reviews that highlight concerns with the quality of the repairs and customer service.
Positive Reviews
The majority of the reviews praise the prompt and professional service offered by the store. Many customers mention that their phones were repaired quickly, with some repairs being completed in under 30 minutes. The reviewees also appreciated the friendly and knowledgeable staff, with some mentioning that the owner, Scott, was particularly helpful and patient.
Negative Reviews
One review expresses dissatisfaction with the quality of the repair, mentioning that the generic OLED screen replacement caused problems with the phone's battery life and screen functionality. The customer was also unhappy with the customer service, feeling that the owner was unhelpful and defensive. Another review mentions a negative experience with the company's policy on same-day service, with the reviewer being told that they could not drop off their phone for repair and instead had to leave it for several hours.
Business Practices
The reviews suggest that iSMASHED operates on a first-come, first-served basis, with customers able to drop off their phones for repair during business hours. The store offers competitive pricing, with some reviewees mentioning that the cost of repair was significantly lower than what they were quoted elsewhere. The store also offers a lifetime warranty on its repairs, which seems to be a major selling point for many customers.
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