A bank for Hoyas, By Hoyas
A Storied History, A Local Connection
GUASFCU stands as a unique financial institution in Georgetown, born from the spirit of the community. Founded in 1983, we became a beacon of accessible and personalized banking services for Hoyas, by Hoyas. Today, over 60% of Georgetown students choose us as their trusted financial partner.
Supporting Your Financial Journey
We understand the unique financial needs of students and young professionals. Our comprehensive offerings empower you to:
- Manage your money seamlessly: Enjoy accessible and secure online banking, mobile app, and unlimited branches for convenient transactions.
- Build your credit: Take advantage of our innovative credit builder loan program and seamlessly increase your credit score.
- Invest for your future: Explore personal, auto, student, and education loans tailor-made to your financial goals.
- Embrace a holistic approach: We offer specialized services like joint accounts for house expenses and internship financing options.
More Than Just Transactions
At GUASFCU, we believe in building lasting relationships with our members. Our dedicated team provides personalized care, prioritizing your needs with:
- Live Member Service: Skip the automated menus and connect directly with a knowledgeable representative for personalized assistance.
- Personalized Guidance: Receive tailored financial advice from experienced professionals to make informed financial decisions.
- Community-Focused Initiatives: We actively support Georgetown students and businesses through targeted programs and partnerships.
Hear What Our Members Have to Say
"The process of securing financing for my new vehicle was seamless with GUASFCU. Their online capabilities and communication were exceptional!" - Kevin, Georgetown Family Member
Choose Banking with a Purpose
At GUASFCU, we are committed to serving our members and the Georgetown community. We strive to offer competitive rates, transparent fees, and innovative products designed to empower you financially. We proudly uphold the credit union movement's values of volunteerism, community involvement, and financial responsibility.
Join us on your financial journey and discover the personalized, supportive banking experience that awaits you at GUASFCU!
Inaccurate Account Balances and Poor Service
The Georgetown University Student Credit Union has received criticism for its poor service and inaccurate account balances. One reviewer, Linh Vu, gave the credit union a 1-star rating, stating that the bank account balance is never reflected accurately, leading to overdraft fees. Another reviewer, Cats Limited, also gave a 1-star rating, citing terrible customer service and a lack of communication when trying to replace a lost debit card.
Exceptional Customer Service
On the other hand, several reviewers have praised the credit union's customer service. Lila Davidson gave the credit union a 5-star rating, praising the friendly and hardworking students who provide excellent service. Viktoriya Opsha also gave a 5-star rating, stating that the customer service is incredible from the moment you walk in the door.
Georgetown Students' Only Choice
Some reviewers have emphasized the importance of the credit union's relationship with Georgetown University, with Tony Pezzullo stating that it is the only choice for Georgetown students. He praised the credit union for truly caring about its customers.
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