Preferred Lifelong Financial Partners, Anytime, Anywhere
At IDB Global Federal Credit Union, we are more than just a financial institution - we are a community dedicated to providing exceptional financial services to our members. Our core values are built on a foundation of growth, progress, and a commitment to serving our members with excellence.
Our Story
Founded on the principles of mutual aid and cooperation, our credit union was established to provide a safe and secure financial haven for individuals and families. Over the years, we have grown to become a proud and trusted financial partner for our members, offering a wide range of products and services designed to meet their unique needs.
Our Mission
Our mission is to provide our members with exceptional financial services, expert guidance, and innovative solutions to help them achieve their financial goals. We are committed to building lifelong relationships with our members, providing them with personalized support and tailored solutions to meet their individual needs.
Our Services
We offer a comprehensive range of financial products and services, including savings and checking accounts, loans, credit cards, and investment options. Our online banking and mobile banking services provide our members with 24/7 access to their accounts, allowing them to manage their finances from anywhere, at any time.
Our loan options include mortgages, auto loans, home equity loans, and personal loans, all designed to help our members achieve their financial goals. We also offer credit cards, share secured loans, and education loans, providing our members with a range of options to suit their individual needs.
Why Choose Us?
At IDB Global Federal Credit Union, we understand that our members' needs are unique and diverse. That's why we offer personalized service, tailored to meet their individual requirements. Our commitment to excellence is reflected in our products, services, and community involvement.
As a member-owned cooperative, our profits are reinvested in our credit union, ensuring that our members benefit from our success. Our dedication to growth and progress means that we are constantly improving and expanding our services to meet the evolving needs of our members.
Community Involvement
We are proud to be an active participant in our community, supporting local initiatives and charitable organizations. Our community involvement is an integral part of our mission, and we are committed to making a positive impact on the lives of our members and the communities we serve.
Overview of IDB Global Credit Union Reviews
The reviews of IDB Global Credit Union are overwhelmingly positive, with customers praising the credit union's competitive rates, professional staff, and efficient services.
Customer Service
Many reviewers highlighted the excellent customer service they received from the credit union's staff, describing them as professional, friendly, and helpful. Some customers mentioned specific employees, such as Marilyn Martinez, who went above and beyond to resolve their issues.
Efficient Services
Reviewers were impressed with the speed and efficiency of the credit union's services, including wire transfers and account openings. The online application process was praised for being clear and straightforward, and phone calls were made to verify transactions, ensuring security.
Positive Experiences
Several reviewers mentioned feeling valued and confident in the credit union's ability to meet their financial needs. They appreciated the personalized service and attention to detail provided by the staff.
Negative Experiences
However, a few reviewers had negative experiences, including difficulty in getting through to customer service by phone and issues with the security system for accessing accounts online.
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