Trust us to make your garments look their best!
Swift Cleaners is a family-owned and operated dry cleaners in the heart of DuPont, with over 60 years of combined experience in providing exceptional dry cleaning quality and customer service. We strive to be your one-stop shop for all your garment care needs. Our mission is to provide superior dry cleaning service and quality by meeting and exceeding your expectations.
Our Services
We offer a wide range of services, including dry cleaning, tailoring, wedding gown preservation, leather, fur, and suede cleaning, as well as rug cleaning. We have a seamstress on site for all your tailoring needs. We use eco-friendly detergents and dry cleaning products, and we recycle and reuse any supplies that we can. Our state-of-the-art dry cleaning machine, installed in 2018, requires less water, less gas, and less electricity, making us a more environmentally friendly option.
Our Process
When you drop off your garments, our friendly staff will catalog and inspect each item, marking any stains or special attention required. We treat most stains by hand to ensure proper removal. Garments are then sorted and prepared for dry cleaning, with delicate items placed in knit mesh bags. After cleaning, garments are pressed and steamed to perfection, and then inspected again for any remaining stains or issues. We take pride in our attention to detail, ensuring that your garments look their best.
Tips and Tricks
We also provide helpful tips and tricks to help you keep your garments in the best condition. For example, we recommend not applying heat to blood stains, and not letting stains sit for extended periods of time. We also advise against pre-treating stains with certain products, as it can make it harder for us to remove the stain fully.
Our Commitment
At Swift Cleaners, we are committed to providing superior service and quality to our customers. We strive to exceed your expectations and make your experience with us a pleasant one. We look forward to serving you and becoming your trusted dry cleaners.
Overall Experience
The reviews are mixed, with some customers having a good experience and others having a poor one.
Damages and Poor Communication
Some customers reported damages to their clothes, such as ink stains, broken buttons, and tinted shirts. There were also complaints about poor communication, with one customer stating that the staff seemed annoyed when they inquired about their clothes. Another customer reported being charged for a damaged shirt after being told it would be free.
Poor Customer Service
Some customers experienced poor customer service, with one reviewer stating that the staff were consistently rude and unprofessional. Another customer felt that the compensation offered for damaged clothes was inadequate.
Excellent Service
On the other hand, many customers reported excellent service, with praise for the quality of work, quick turnaround times, and friendly staff. Some customers appreciated the extra efforts made by the staff, such as returning cuff links in a small zip bag and wrapping buttons in aluminum foil.
Pricing
Some customers felt that the prices were reasonable, with one reviewer stating that they were "well priced". Others felt that the prices were high, but the quality of work made it worth it.
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