Satisfying our customers by delivering outstanding craftsmanship
At Yates Dry Cleaning, we are dedicated to providing the finest dry cleaning, tailoring, and alteration services in Alexandria. Our commitment to excellence begins with our investment in top-of-the-line cleaning and pressing equipment. We house the best technology the industry has to offer, ensuring that every garment is treated with utmost care. This investment, coupled with our employees' over 80 years of combined experience in the dry cleaning industry, guarantees that our customers receive the best possible service.
Our dry cleaning and laundry services are carried out on-site, allowing us to maintain tight control over quality and turnaround times. We are open seven days a week and conveniently located near the Braddock Rd. Metro at Yates Corner. Our customers appreciate our free, easy-to-access parking and the 15-minute parking slots right in front of our business for quick and convenient drop-offs and pick-ups.
Eco-Friendly Commitment
At Yates Dry Cleaning, we are proud of our strong commitment to being eco-friendly in every aspect of our operations. We understand the importance of reducing our environmental footprint, which is why we have implemented various green initiatives throughout our business. Our eco-friendly practices include an eco-friendly pickup and delivery service, utilizing proven green technologies and housing our cleaners in a LEED building.
Tailoring & Alterations Services
Let our skilled seamstresses customize the fit of your garments or update the cut of a favorite outfit with our expert tailoring and alteration services. Our team's attention to detail and vast experience guarantee a perfect fit for every item. With Yates Dry Cleaning's exceptional services, your apparel will look its best and fit you comfortably.
Wedding Gown Services
We offer a comprehensive range of wedding gown services, from expert alterations and preservation to ensure that you look stunning on your big day and keep your garment safe for future generations. Our experienced team understands the importance of this special day and handles every wedding gown with the utmost care and respect.
Customer Testimonials
Our customers consistently praise us for our top-notch dry cleaning services and express gratitude for our staff's quick turnaround times and warm, friendly approach. Here is what some of our valued customers have to say:
- Steven S.: "Awesome dry cleaning services and a very quick turnaround. I get an email notification when it's done and it's always quicker than promised! I've also had work done on a suit coat by their seamstress - she does a phenomenal job."
- Susan W.: "Who knew dry cleaning could be so well run and stress free? I am very impressed with their timeliness, cleanliness, organization, and creativity. The service is professional and friendly, and the 24-hour drop box has been such a time saver for me. I am so thrilled and will continue supporting such a wonderful business. If you want a stress-free dry cleaning experience, Yates is where you should come!"
- Anika C.: "I can't say enough great things about this place! Every single staff member greets me with my name and a very warm welcome. EVERY. TIME. Somehow they always seem to make my day. Their quality of service is top-notch. A quality cleaning service is one thing, but when staff treat you like family - you're sure to remember and why I have been a loyal customer for so long. Highly recommend."
Additional Services
In addition to our dry cleaning, tailoring, and alteration services, we also offer the following:
- Eco-friendly pickup and delivery
- Laundry services
- Express services
- Household item cleaning
- Shoe and luggage repair
At Yates Dry Cleaning, our mission is to exceed your expectations in every aspect of our service. We invite you to experience the Yates Dry Cleaning difference by visiting our establishment at 407 E Braddock Rd. in Alexandria, VA, or by utilizing our convenient online sign-up and scheduling system.
Overview of Yates Dry Cleaning and Alterations
Positive Experiences
- Many reviewers praised the exceptional service provided by Joy, the seamstress, who is described as wonderful, kind, patient, and talented in her craft.
- Several reviewers appreciated the high-quality alterations and dry cleaning services provided by Yates, with many commending the cleanliness and freshness of their garments.
- Some reviewers appreciated the convenience and speed of the service, with some receiving their garments back sooner than expected.
Negative Experiences
- A few reviewers expressed frustration with the pricing, citing that it was unclear or higher than expected.
- One reviewer felt belittled by Joy's responses, feeling that she didn't listen to their needs and instead told them they were wrong.
- One reviewer felt that the service was overpriced and not worth the cost.
Staff and Management
- Joy, the seamstress, is widely praised for her exceptional skills, kind demeanor, and professionalism.
- Some reviewers appreciated the helpfulness and friendliness of the staff, including the gentleman at the counter.
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