Welcome to Capitol Valet DC
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It is an honor for us to serve you! At Capitol Valet DC, we strive to provide our customers with the highest quality dry cleaning and laundry services in the Washington DC area. We are a local, family-owned business that has been serving the community since 2009. Our commitment to customer satisfaction has allowed us to grow and expand our services over the years.
Who We Are
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Capitol Valet DC is a full-service, low-cost, organic, and green dry-cleaning company. We offer free, daily, and on-call pickup and delivery to your home or office. Our team of experienced professionals is dedicated to providing excellent service to each and every one of our customers.
Our History
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When we first opened our doors in 2009, Capitol Valet DC was a small operation run by just two people - my husband and me. But even then, we were committed to giving 100% effort 100% of the time to 100% of our customers. This dedication, combined with the support of our loyal customer family, allowed us to grow and expand our services.
Today, Capitol Valet DC has a team of a dozen experienced professionals with over 300 years of combined experience in the industry. We have built our business by hiring people we would trust to care for our own clothes, laundry, and footwear. Our team is made up of dry cleaners and launders, tailors, cobblers, service reps, and drivers who are all dedicated to providing the highest level of service.
Our Services
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At Capitol Valet DC, we offer a wide range of services to meet all of your dry cleaning, tailoring, cobbling, and laundry needs. Our services include:
- Dry Cleaning: We use organic and green methods to carefully clean your clothes, leaving them looking and feeling like new.
- Tailoring: Our team of experienced tailors can handle all of your alteration needs, from hemming and zippering to dress and suit making.
- Cobbling: Our cobblers have the knowledge and skills to repair all types of shoes, including heel, sole, counter, and surface repairs.
- Laundry: We offer a variety of laundry services, including wash and fold, stain removal, and more.
- Pickup and Delivery: We offer free pickup and delivery to your home or office, making it convenient and easy for you to use our services.
Why Choose Capitol Valet DC?
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At Capitol Valet DC, we are committed to providing our customers with the highest level of service. We use only the best methods and materials to clean and care for your clothes, and our team of experienced professionals is dedicated to providing excellent service. We offer free pickup and delivery, making it easy and convenient for you to use our services.
If you are looking for a dry cleaning and laundry company that you can trust, look no further than Capitol Valet DC. Contact us today to learn more about our services or to schedule a pickup. We look forward to serving you!
Quality of Service
The quality of service has been a major concern for several customers. Some reviewers have mentioned that the service has deteriorated over time, with long wait times, unreturned calls, and unprofessionalism. One reviewer specifically stated that the business is no longer personalized and local, and that there are other better options available.
Ownership and Management
There are concerns about the ownership and management of the business. One reviewer mentioned that the business has changed ownership, which has led to a decline in service quality. Another reviewer claimed that the business is now trying to scam customers, with one instance where they charged an exorbitant amount for a simple request.
Positive Experiences
On the other hand, one reviewer had a positive experience with the business, stating that their repairs were done correctly and the service was friendly.
Pitfalls and Warnings
Some reviewers warned others to be cautious when using the business, citing instances of carelessness and untrustworthiness. One reviewer advised others to always check their pockets before sending their clothes to the dry cleaner, implying that the business is not reliable.
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