Serving the Community Since 1957
Welcome to Sweet Home Federal Credit Union, a member-owned and operated financial institution serving the community of the Town of Amherst and the Town of Tonawanda since 1957. Our mission is to provide excellent financial services to our members while promoting a culture of inclusivity, integrity, and responsibility.
Our History
The Sweet Home Federal Credit Union was founded in 1957 by a group of Sweet Home employees seeking a financial institution that would offer favorable interest rates on savings and loans. Since its inception, the credit union has grown to serve over 3,000 members with assets exceeding $47 million. Our commitment to serving our members has remained unwavering, and we are proud to have been a part of the community for over six decades.
Services
At Sweet Home Federal Credit Union, we offer a wide range of financial services designed to meet the unique needs of our members. Our services include:
- Checking and savings accounts
- Loans for personal and business use
- Credit cards
- Home equity loans and lines of credit
- Mobile banking and online banking
- Investment and retirement services
- Insurance services
Why Choose Us?
Choosing the right financial institution is an important decision. Here are just a few reasons why Sweet Home Federal Credit Union stands out:
- Member-owned and operated: We are owned and operated by our members, which means that any surpluses are returned to our members in the form of better rates and services.
- Safe and secure: Deposits are insured up to $250,000 by the National Credit Union Administration (NCUA), our federal regulatory agency.
- Competitive rates: Our loan rates are some of the lowest in the industry, and we offer some of the highest dividend rates on savings accounts.
- Convenience: Our online banking and mobile banking services allow you to manage your finances from anywhere, at any time.
Our Commitment
At Sweet Home Federal Credit Union, we are committed to serving our members and promoting financial stability and security. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing those services in a responsible and ethical manner.
Code of Ethics
We take pride in our commitment to ethical and responsible lending practices. We prohibit and refrain from abusive practices, and we support efforts to prohibit predatory lending. We believe that our members deserve to be treated with dignity and respect, and we are committed to treating them fairly and with integrity.
Overall Experience
The reviews are generally positive, with many customers praising the credit union's staff for being professional, helpful, and courteous. Several customers mentioned that the staff goes above and beyond to assist them.
Positive Feedback
- The credit union is easy to bank with, and staff is professional and helpful.
- The staff is knowledgeable, and the rates are good.
- The credit union is highly recommended for its excellent service.
- The staff is patient and helpful, especially with elderly customers.
- The credit union is a great neighborhood business with great service.
Negative Feedback
- One customer had a bad experience with a specific staff member who was unfriendly and unhelpful.
- Another customer complained about receiving unwanted text messages from the credit union and having their requests to stop ignored.
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