Business Details
20 Years
experience
Emergency
services
Your Trusted Property Management Partner in Charlotte
Founded in 2006 by Cheryl Warren, RuBec Properties is a family-owned and operated property management firm serving the Charlotte, NC area. Our philosophy centers on doing the right thing for property owners by providing comprehensive management services that eliminate the stress of property ownership. With over 300 properties under management, we combine industry expertise with cutting-edge technology to deliver exceptional results. Our team personally oversees daily operations, ensuring timely communication and transparent reporting through dedicated owner portals and regular updates. We maintain strong community ties through partnerships with nonprofit organizations, helping hundreds of families secure housing through federal voucher programs. Our guaranteesincluding 30-day leasing, results-based payment, and pet damage protectiondemonstrate our confidence in delivering superior service.As a locally rooted business, we leverage deep market knowledge to maximize rental returns while maintaining compliance with all legal requirements. Our commitment to excellence extends to tenant screening, maintenance coordination, and eviction protection, ensuring property owners receive consistent, reliable service. We pride ourselves on treating every property as if it were our own, combining professionalism with personalized attention to meet each client's unique needs. This dedication to integrity and customer satisfaction has established us as a trusted leader in Charlotte's property management sector.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Eviction Protection
HOA Management
Multi-family Management
Rental Market Analysis
24/7 Maintenance
Free Rental Analysis
Details
- Year established: 2006
Highlights and features
- We offer 24/7 maintenance response with dedicated technicians
- Our 30-day leasing guarantee includes one free month of management
- We provide $1,000 pet damage protection beyond security deposits
- Our results guarantee ensures payment only after successful tenant placement
- We maintain a 98% tenant retention rate through rigorous screening
What people say
Courteous and efficient
Treated with dignity
Always available
Professional and responsive
Excellent service
Services
Property Management
Our comprehensive property management service handles all aspects of rental property operations. We oversee marketing, tenant relations, maintenance coordination, and financial reporting for single-family homes, multi-family units, and HOAs. Our team conducts regular inspections, manages repair requests, and ensures compliance with local regulations. This service maximizes property value while minimizing owner involvement through automated systems and dedicated support.
Tenant Screening
We implement rigorous tenant screening processes to protect property investments. Our evaluation includes rental history verification, employment checks, criminal background investigations, and credit analysis. This comprehensive approach ensures qualified tenants who will maintain properties and pay rent promptly. We document all screening results and provide detailed reports to property owners for transparency.
Rent Collection
Our automated rent collection system ensures timely payments through secure online portals. We manage payment tracking, late fee enforcement, and financial reporting while maintaining transparent records accessible to property owners. The system includes automated reminders and immediate notifications for payment issues, ensuring consistent cash flow for investors.
Maintenance Coordination
We handle all maintenance needs through in-house technicians and licensed contractors. Our 24/7 response system addresses emergency repairs while scheduling routine maintenance to preserve property condition. We manage vendor relationships, obtain competitive bids, and maintain detailed service records to ensure cost-effective property upkeep and tenant satisfaction.
Eviction Protection
Our eviction protection service manages tenant removal processes while protecting owner interests. We handle court filings, legal documentation, and re-leasing efforts following evictions. The service includes proactive lease enforcement, timely intervention for lease violations, and strategies to minimize rental income loss during transition periods between tenants.
People
Cheryl Warren
Founder
Cheryl founded RuBec Properties in 2006 after corporate career transition. With 18+ years in property management, she oversees strategic operations and community partnerships. Her leadership focuses on ethical practices and innovative solutions for property owners.
Hattie W.
Property Manager
Hattie manages client relationships and property operations with 15 years of local market expertise. She specializes in investor relations and tenant coordination, maintaining high client retention through personalized service and proactive communication.
Questions
How are property repairs handled and who pays for them?
Owners cover repair costs through our maintenance program. We use licensed technicians and vendors for 24/7 emergency response, with owner approval required for major repairs exceeding $250.
What's the typical rental timeframe for properties?
Most properties rent within 30 days through our marketing program. We offer a free first month of management if properties remain vacant beyond this period.
How do you screen potential tenants?
Our screening includes rental history verification, employment checks, criminal background investigation, and credit analysis. We evaluate applications comprehensively beyond just credit scores.
When do property owners receive payments?
Owner disbursements occur twice monthly on the first weekday after the 10th and 20th, excluding holidays, with direct deposit options available.
What property types do you manage?
We handle single-family homes, condos, townhouses, and apartment communities up to 50 units. Our services adapt to both residential and HOA management needs.
How quickly can management begin?
Management can start immediately once owners complete required documentation through our online portal, with no minimum contract periods.
