We're Here to Support Your Success
At Main Street Management Group, we believe that where you live is important. You naturally want your community to be beautiful, well-maintained, and financially prosperous. Our team cares about flourishing local communities as much as you do, which is why we're pleased to offer HOA management in Lake Norman and beyond.
Our Story
We got into this business because we saw so many local communities that weren't run well, or that weren't properly served by their HOA management companies. We take pride in identifying the gaps that other companies miss, and we're known for helping local HOAs clean up their financials and get their long-term planning back on track.
Our Values
Main Street is a service-oriented company that operates on integrity, respect, teamwork, and relationships. We believe that honesty is always the best policy, and we always strive to do the right thing. We treat Board Members, homeowners, and each other with respect, making sure everyone feels heard. We believe that mutual respect is the cornerstone for every Main Street relationship.
Our Services
At Main Street Management Group, we offer a range of services designed to help your HOA community thrive. Our comprehensive HOA management solutions include:
Vendor and Contract Management: Our team can help you find the vendors that best fit your needs.
Information Management: Our community management services encompass easy-to-access online hubs, providing residents with their financial information, governing documents, and more.
Financial Management: A key component of HOA property management is furnishing Board members with the tools they need to uphold their fiduciary duties to the community.
Our Guarantee
If for any reason you are not satisfied with our services, we will resolve the issue within 60 days or less, or you can terminate our contract with 30 days' notice.
Why Choose Us
We are a boutique management company with a focus on providing personalized service to each of our communities. Our managers have smaller portfolios, allowing us to provide hands-on service and get to know our residents and Board Members by name.
What Our Clients Say
We like to boast about our wonderful clients and their testimonials. Here's what they have to say about our community management services:
"Very friendly, helpful staff! They're extremely easy to get in touch with and have a great response time when resolving issues." - Jonah W.
"By far the best, most responsive HOA I have ever dealt with." - Andrew Epperson
"Excellent customer service! It is refreshing to see such professionalism." - Maggie Vallejo
Talk to Us
Call or email our founder and CEO, Kelly, who has more than 20 years of homeowner association management experience. Find out whether Main Street Management is the best fit for your community.
Customer Service and Support
Reviews highlight the exceptional customer service and support provided by Main Street Management. Natalie, Kelly, Diana, and Lee are praised for their professionalism, helpfulness, and prompt responses to concerns and requests.
HOA Management and Community Involvement
Main Street Management is commended for their expertise in managing homeowners associations and communities. They are credited with improving financial management, budgeting, and maintenance, and for their proactive approach to vendor management and community events.
Communication and Transparency
Reviewers appreciate the open communication and transparency provided by Main Street Management. They are praised for their regular updates, timely financial reporting, and willingness to listen to suggestions and act on them.
Employee Praise
Several employees, including Natalie, Kelly, Diana, Lee, and Michele, are singled out for their exceptional service, knowledge, and dedication to their work.
Positive Experiences
Many reviewers have had positive experiences with Main Street Management, praising their efficiency, organization, and commitment to enhancing the quality of life in the communities they manage.
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