Brightening life, one property at a time!
Passionate about Empowering Investors and Enhancing Lives
Sunnon Property Management stands out as a trusted partner for investors and tenants in the Charlotte, North Carolina area. Founded on the unwavering belief that real estate can be a powerful tool to build wealth and improve lives, we are driven by a passion to make the process seamless and rewarding for everyone involved.
Dedicated to Comprehensive Support
We offer a comprehensive suite of services designed to meet the unique needs of every client. With our expertise in property management, we take the burden off your shoulders, allowing you to focus on your goals.
1. Comprehensive Property Management
- Marketing and tenant acquisition
- Comprehensive tenant screening and selection
- Rent collection and payment processing
- Regular property inspections and maintenance coordination
- Detailed reporting and communication
2. Market Expertise
- Data-driven market analysis for effective rental pricing and marketing strategies
- Extensive understanding of local rental market trends and regulations
- Negotiation and dispute resolution skills to protect your investment
3. Tenant Management
- Responsive tenant communication and communication channels
- Efficient handling of tenant issues and repairs
- Transparent and streamlined tenant screening process
- Dedicated Tenant Support Team for tenant satisfaction and retention
4. Dedicated Client Support
- Online owner portal for convenient access to documents and communication
- Personalized attention and responsive communication from experienced property managers
- Access to a network of trusted professionals for additional support
More Than Just Management
Beyond our professional services, we believe in building meaningful relationships with our clients. We take pride in providing personalized attention, open communication, and transparency throughout the process. We are committed to understanding your unique needs and goals, and working collaboratively with you to achieve them.
Join us on our journey to "brightening lives through real estate." Contact us today for a free rental analysis and discover the Sunnon difference!
Problems with Tenant Placement and Maintenance
Sunnon's poor service starts with their tenant placement policies. Chris A. shares his experience of being promised a tenant placement within 60 days, only to have the policy reneged on. He notes that it's difficult to contact anyone on the phone, and return calls take 24-72 hours.
Maintenance Issues and Extra Fees
The company's maintenance practices also come under scrutiny. Elise Hennessey recounts her poor experience with Sunnon, where they charged her $1500 to clean the carpets, citing a strong smell. However, the smell was allegedly caused by the house being closed up for too long, and Sunnon couldn't provide photos of stains on the carpet. Elise also mentions that the company overcharged her for repairing anchor holes left by previous renters, which they claimed she was responsible for.
Unethical Business Practices
Some reviewers have had issues with Sunnon's business practices, which seem to prioritize profit over customer satisfaction. Paris Putnam, who was denied a rental due to a past offense, notes that the company takes a $150 application fee without specifying that pets are not allowed. Jessica Carter, who was also denied a rental, claims that Sunnon kept her application fee without providing a property or refund.
Lack of Transparency and Accountability
Sunnon's handling of security deposits has also raised concerns. Elise Hennessey recounts being charged $1500 for carpet cleaning and $500 for repairing anchor holes, which she contests. Elise's experience highlights the company's lack of transparency and accountability, as they failed to provide photos of stains on the carpet and overcharged her for services not rendered.
Conclusion
In summary, Sunnon's poor reputation stems from issues with tenant placement, maintenance, and business practices. Reviewers have reported difficulties in contacting the company, excessive fees, and unprofessional behavior. While some reviewers have had positive experiences, the overall sentiment suggests a company in need of significant improvement.
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