SINCE 1959 We Are People Helping People
At Memphis City Employees Credit Union, we are more than just a financial institution - we are a community of people helping people. Since 1959, we have been dedicated to providing exceptional financial services to our members, with a focus on personal attention, competitive rates, and innovative products. Our story began with a group of employees from the city of Memphis who wanted to create a credit union that would cater to the financial needs of city employees. Today, we have grown to become one of the top 200 healthiest credit unions in the country.
Our Products and Services
We offer a wide range of products and services designed to meet the unique financial needs of our members. Whether you're looking to save, borrow, or invest, we have a solution for you. Our products include:
- Accounts: Checking and savings accounts, certificates of deposit, and individual retirement accounts (IRAs)
- Loans: Special vacation loan, auto loan, personal loan, mortgage and HELOC, and recreational loan
- Credit Cards: Mastercard Platinum Rewards Card with contactless feature and no annual fee
- Online Banking: Manage your accounts, pay bills, and transfer funds online
- Mobile Banking: Access your accounts, pay bills, and transfer funds on-the-go
- Debit Card: ATM and debit card for convenient transactions
E-Services
We understand that life is busy, and that's why we offer e-services that make it easy to manage your finances online. Our e-services include:
- Online Account Opening: Easily open a new account or add a new account holder to an existing account
- Apple Pay, Google Pay, and Samsung Pay: Make mobile payments with ease
- Text Messaging and Chat: Receive updates and notifications on your mobile phone
- Calculators: Easily calculate loan payments, interest rates, and more
Our Commitment to You
At Memphis City Employees Credit Union, we are committed to providing exceptional service, competitive rates, and innovative products. We strive to build long-term relationships with our members, based on trust, integrity, and mutual respect.
Join Us
Are you ready to experience the benefits of membership with Memphis City Employees Credit Union? Join us today and discover a world of financial freedom and flexibility.
ATM Deposit Capabilities
Several reviewers have mentioned the need for ATM deposit capabilities, with Tamara Duncan and F. Morris expressing frustration with having to wait in long lines to deposit money at the drive-thru. This issue has caused exhaustion and inconvenience for these customers.
Customer Service
Customer service has been a mixed bag, with some reviewers praising the helpful and knowledgeable staff, such as Mrs. Cora at the Bartlett branch and Gabrielle Ordonez. However, others have reported poor customer service, including attitude and a lack of helpfulness, as experienced by Andrea Tate and Adrian Triplett.
Loan Process and Website
T. Saine initially had a negative experience with the loan process, but after speaking with Shawn in the loan department, they gained a better understanding of the reasons for the switch and improved their rating. The ne loan process/webstie has been described as "workable" and "streamlined."
Overall Experience
Reviewers have had varying experiences with Memphis Employees Credit Union, ranging from excellent (Denea Harris, Arsenio Correll, and Shawn Bigham) to poor (Marcie PrettyAzahPeach and Adrian Triplett). Some reviewers have praised the credit union's commitment to their customers, while others have been disappointed with the lack of customer service and ATM deposit capabilities.
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