Our Mission: People Mean More
As New Mexico's longest-standing member-owned credit union, US Eagle Federal Credit Union has been serving the community for over 80 years. We prioritize the needs of our members and are committed to providing personalized, award-winning banking services that empower you to achieve your financial goals.
Who We Are
US Eagle is a not-for-profit organization, owned by our members, which means you're not just a number. We treat each other with respect and offer a genuine commitment to understanding and fulfilling your financial aspirations.
Our Services
We offer a comprehensive range of financial services designed to meet your diverse needs, including:
Personal Banking
- Personal and business checking accounts
- Debit card and credit card services
- Home equity and mortgage loans
- Personal loans for various financial needs
- Vehicle loans with competitive rates
- IRAs and savings options
Wealth Management
- Money market accounts and certificates of deposit
- Investment options for long-term growth
- Retirement planning and consultations
Business Services
- Business checking and debit accounts
- Credit card processing for businesses
- Commercial real estate and equipment financing
- Business line of credit and other lending solutions
- Specialized services for cannabis banking
Community Involvement
We deeply value our community and are dedicated to giving back through:
- Charitable donations to local organizations
- Community outreach programs and volunteering opportunities
- Sponsorship of various events and initiatives
Why Choose US Eagle?
Our commitment to our members is reflected in:
- Award-winning service: Recognized for exceptional customer service and financial performance.
- Competitive rates: Enjoy low interest rates on loans and competitive returns on savings.
- Personalized attention: Our dedicated staff is committed to understanding your individual needs and providing tailored guidance.
- Convenience: Enjoy access to a wide range of services and convenient online banking options.
- Community focus: We are proudly invested in the success and wellbeing of our community.
Overall Experience
Most reviewers praised US Eagle Federal Credit Union for its exceptional customer service, friendly and helpful staff, and efficient processing of loans and accounts.
Staff Performance
Reviewers specifically mentioned the excellent service provided by staff members such as Angela, Michael Gonzales, Jodi Garcia, Karen, and Bryce McGuire, who were knowledgeable, patient, and went above and beyond to assist with loan applications, account openings, and other transactions.
Loan Processing
Several reviewers commended the credit union for its quick loan processing, with some loans approved and funded within 3 business days.
Auto Loans
US Eagle Federal Credit Union's auto loan services were also praised, with reviewers expressing satisfaction with the rates and terms offered.
Checking and Savings Accounts
Reviewers were pleased with the ease of opening checking and savings accounts, and appreciated the welcoming and helpful atmosphere at the branches.
Areas for Improvement
One reviewer experienced delays with refinancing an auto loan, citing slow communication from a staff member, Eugenia. Another reviewer expressed frustration with long wait times at the drive-thru, citing inefficient use of staff resources.
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