Empowering financial futures, one member at a time.
Santa Fe Federal Credit Union (Santa Fe FCU) boasts a rich history of serving the financial needs of our members since 1952. Today, we stand as a trusted financial institution offering a comprehensive suite of services designed to empower individuals and families to achieve financial success.
Our Mission
Our core mission is to empower our members through personalized financial guidance, innovative services, and competitive rates. We are committed to fostering a positive and collaborative environment where our members can thrive.
Our History
From humble beginnings with just 14 members, Santa Fe FCU has grown into a thriving financial institution with over 31,000 members and $450 million in assets. Our commitment to providing exceptional service and building strong relationships has been the driving force behind our growth.
Our Services
We offer a comprehensive array of services to meet all your financial needs. These include:
Deposit Services
- Personal Checking Accounts
- Student Checking Accounts
- Savings & Certificates of Deposit
- Online Banking and Mobile Banking
- Remote Deposit Capture
Loan Services
- Mortgage and Home Equity Loans
- Personal Loans
- Vehicle Loans & Leasing
- Credit Builder Loans
- Student Loan Consolidation
Investments
- IRA accounts
- Coverdell ESA
Digital Services
- Online Bill Payments
- Mobile Check Deposit
- Secure Messaging
Personalized Guidance
- Financial education resources
- Individual consultations with experienced financial advisors
Our Commitment
At Santa Fe FCU, we believe in building lasting relationships with our members. We are dedicated to providing personalized attention, transparent communication, and competitive rates. Our team of experienced professionals is always ready to assist you with your financial goals and answer your questions.
Join us and experience the difference a community-based financial institution can make in your financial journey!
Customer Service Experience
The reviews highlight the importance of customer service in the banking experience. Some reviewers praised the staff for being friendly, helpful, and welcoming, making them feel valued and appreciated. On the other hand, some reviewers had negative experiences with specific staff members, citing unhelpful and unprofessional behavior.
Branch Ambiance and Facilities
Some reviewers commented on the physical appearance of the branch, describing it as beautiful and well-maintained. The front desk staff were also praised for being nice and friendly.
Lending Experience
Some reviewers had positive experiences with the lending process, citing helpful and efficient service. However, others had negative experiences, citing unreasonable loan denials and unprofessional treatment.
Online Banking
One reviewer mentioned that the online banking experience was poor, but this was not a universal concern.
Comparison to Other Banks
Some reviewers compared their experience to other banks, citing superior customer service and overall experience.
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