We'll give it - and you - the total TLC treatment.
Our Story
At BRIGS, we've built our reputation on delivering exceptional property management services to condominiums, apartments, and investors in the Greater Boston area. With over 25 years of experience, we've grown from a small staff of four managing 200 units to a team of 120 caring for 14,500 apartments and condos. Our mission remains the same: to create well-run spaces people want to live in.
Executive Team
Meet the leaders who drive our company's vision and mission:
- Scott Wolf, CEO: Scott's path to property management was anything but planned. After working as an agent at Huntington Realty, he received a surprise offer to buy Greater Boston Properties in 1994. Today, Scott prides himself on maintaining a family atmosphere and is passionate about his people.
Our Services
At BRIGS, we offer a comprehensive suite of services designed to meet the unique needs of our clients. Our services include:
- Accounting: Expert budgeting, rent collection, and financial reporting to ensure your properties run smoothly.
- Maintenance: Routine repairs, major remodels, and construction projects tailored to your specific needs.
- Tenant Communications: Efficient communication and resident services to ensure your tenants feel heard and valued.
- Emergency Response: 24/7 emergency response services to address any unexpected issues.
- Trustee/Management Relations: Confidential and transparent communication with trustees and management.
- Capital Planning: Proactive planning and budgeting for future projects.
- Preventative Maintenance: Regular maintenance to prevent costly repairs and extend the life of your properties.
Guarantee
At BRIGS, we're committed to earned trust. That's why we offer an exclusive 30-day guarantee. If we don't meet your expectations, we part ways. No commitment required.
Why Choose BRIGS?
Our clients rave about our personalized service, efficient operations, and commitment to excellent results.
- Real clients, real raves: "I have only positive things to say about my experience with BRIGS. They handled the pandemic and housing situations with fairness and honesty." - WILLIAM C., TENANT, BOSTON
Meet Our Offices
We have offices in Boston, Beverly, and Holliston, MA, as well as Salem, NH. Get in touch with us:
- Phone: (617) 536-4900
- Fax: (617) 247-7500
- Email: info@brigsllc.com
- Address: 185 Dudley St, Boston, MA 02119
How Did We Do?
We'd love to hear your story. Share your experience with us and help us continue to improve and grow.
Systemic Issues and Poor Leadership
The reviews highlight a pattern of systemic issues and poor leadership within the company. Several reviewers express disappointment and frustration with the management's handling of issues, citing a lack of responsiveness, inadequate maintenance, and prioritize personal interests over community needs.
Communication Issues
Reviewers repeatedly express frustration with the management's communication style, citing unreturned emails, unanswered calls, and general disinterest in addressing tenants' concerns.
Lack of Accountability
A common theme among reviews is the lack of accountability demonstrated by the management. Reviewers criticize the company's handling of issues, citing a lack of transparency and a tendency to deflect responsibility.
Inadequate Maintenance
Maintenance and repair issues are a recurring complaint, with reviewers citing leaky pipes, broken fixtures, and inadequate pest control.
Poor Leadership
Many reviewers criticize the leadership of the company, citing unfairly applied rules, favoritism, and a lack of accountability.
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