Treating Your Property Like It's Our Own
Our Company Philosophy
At Starmax Property Management, we believe that every property is treated with the same care and respect as if we lived in it. We understand the challenges that can arise in landlord-tenant relationships and strive to make these relationships easy and seamless. Our founders, Shady 'Chad' Chahoud and his business partner, saw the need for a property management company that truly cares for each property as if it were their own.
Our Services
We provide a wide range of services to meet all your property needs, including:
Real Estate Services
- Portfolio & Investment Consulting
- Rent Collection
- Utility Payments
- Mortgage Payments
- Accounting Services
- Leasing
- Upgrades & Renovation
- Property Inspection
- Repairs and Maintenance
Property Management
We take care of the day-to-day operations of your rental properties, including:
- Tenant screening and selection
- Lease agreement preparation and execution
- Rent collection and accounting
- Property maintenance and repair
- Insurance and loss prevention
Tenant Services
We understand the importance of a positive tenant experience. Our team works hard to ensure that your tenants feel comfortable and secure in their rental properties. We provide:
- Routine property inspections
- Maintenance and repair requests
- Lease renewal and extension negotiations
- Dispute resolution
Homeowner Services
As a homeowner, you want to ensure that your investment is protected and well-maintained. We offer:
- A comprehensive portfolio of services to manage your property, including rent collection and accounting
- Regular property inspections and maintenance
- Lease agreement preparation and execution
- Rental income reporting and tax preparation
Why Choose Starmax Property Management
At Starmax Property Management, we pride ourselves on our unique approach to property management. We understand that property owners are people too, and we treat each property as if it were our own. Our team is dedicated to providing exceptional service, ensuring that our clients receive a hassle-free property management experience.
Get in Touch
To learn more about our services or to discuss how we can help you with your property management needs, please get in touch with us at info@starmax.us or 612-567-8477.
Accuracy of Business Information
One reviewer mentioned that the business is not located at the address listed and advised others to contact them directly.
Landlord and Property Management Issues
Several reviewers had negative experiences with the landlord and property management. One reviewer described living in a Starmax-owned property as "absolute hell" and reported unannounced visits from the owner, bullying, and neglect of maintenance issues. Another reviewer reported issues with mice infestation, plumbing problems, and sewage backing up in the basement, with no effort from the landlord to resolve these issues.
Payment and Lease Issues
One reviewer was forced to sign a more expensive 12-month lease without notice, and another reviewer was accused of lying about maintenance issues and fined repeatedly.
Care of Shared Spaces
One reviewer reported that the shared parking area was not maintained, leading to car accidents and hazardous conditions, with no response from the property manager.
Staff Behavior
Some reviewers reported positive interactions with specific staff members, such as Chad, who was described as professional, knowledgeable, and fair-minded. However, others reported negative experiences with male staff members, including not returning deposits and threatening behavior.
Positive Experiences
On the other hand, some reviewers reported positive experiences with Starmax, including helpful and responsive management, easy online communication and payment systems, and prompt maintenance responses.
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