Protect Your Roof, Protect Your Business
Our Mission
At AlixaRx, our mission is to empower long-term care facilities to provide exceptional resident care through innovative pharmacy services and personalized solutions. We partner with skilled nursing facilities and assisted & independent living communities to reduce medication errors, save costs, and enable better clinical outcomes.
Who We Are
AlixaRx is a leading provider of resident-first pharmacy services across the United States. We leverage state-of-the-art technology, expert clinical pharmacists, and comprehensive training to deliver personalized solutions tailored to your unique needs.
1. On-Site Dispensing Technology
- Enhanced medication access and security with real-time dispensing and automated medication management.
- Reduce the risk of medication errors and ensure accurate dosing for your residents.
2. Clinical Pharmacist Services
- Comprehensive medication reviews and therapeutic interchanges to optimize medication efficacy and safety.
- Pharmacists work collaboratively with your team to identify potential medication interactions and ensure proper dosage administration.
3. Comprehensive Training
- Provide your staff with in-depth training and ongoing support to maximize the benefits of our services.
- Our dedicated team is passionate about empowering your team and fostering optimal pharmacy workflow.
4. Responsive Support
- Dedicated customer service representatives available 24/7 to address your needs and resolve any issues promptly.
- We understand the importance of timely and personalized communication.
5. Cost-effectiveness
- Reduce pharmacy expenses through reduced medication waste, optimized dosing, and efficient workflows.
- Achieve significant cost savings while ensuring exceptional patient care.
Our Commitment
At AlixaRx, we are committed to:
- Resident-centered care: Our services are designed to enhance the well-being of residents and improve their quality of life.
- Innovation: We invest in cutting-edge technology and constantly explore new ways to optimize our services.
- Collaboration: We value partnerships and work closely with facilities to achieve shared success.
Conclusion
Partnering with AlixaRx empowers you to provide exceptional care, optimize costs, and achieve better outcomes for your residents. We are committed to being your trusted partner in achieving healthcare excellence in long-term care.
Company Criticisms and Concerns
The reviews highlight several issues with the company, including billing errors, poor customer service, and incompetent management.
Billing and Payment Issues
According to the reviewers, the company's billing system is flawed, resulting in errors that affect patients. These errors lead to incorrect bills, and the company is more interested in sending patients to collection agencies rather than resolving the issues.
Poor Communication and Incompetence
Reviewers criticize the company's lack of communication and incompetent staff. Delivery drivers seem to be more competent than the pharmacy staff, and management is unresponsive to customer concerns.
Horrible Workplace Experience
One reviewer shares a devastating experience working for the company, citing high turnover rates, poor supervision, and unqualified management. The reviewer specifically calls out a supervisor named Elizabeth Brown as being rude, lacking knowledge of healthcare, and creating a stressful work environment.
Unresponsive Customer Service
Another reviewer expresses frustration with the company's customer service, stating that phone calls are not answered, and voicemails are ignored, leaving customers with unresolved issues.
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