Where commitment is the rule, not the exception.

Infinity Pharmacy Solutions is a company that specializes in providing medication management and automation services to the long-term care industry. Our mission is to deliver the most accurate pharmacy services and the highest level of personalized customer service to our partners and their residents. We value our relationships and are 100% dedicated to validating the trust our clients have in our company.

At Infinity Pharmacy Solutions, we understand the importance of timely and accurate medication administration in the long-term care setting. That's why we've developed a comprehensive, relationship-focused approach that connects you with your own team of experienced, highly qualified pharmacists, nurses, and technicians dedicated to your team and to your residents. Our team is committed to providing unsurpassed, invaluable customer service every day.

Services

Our comprehensive services are designed to meet the unique needs of long-term care providers. We offer a range of services, including:

Fast Pre-Authorizations: Our team of nurses stands by to handle insurance pre-authorizations immediately, eliminating the need for paperwork and unnecessary waiting.
Docutrack Document Management System: Our paperless prescription order and reorder system ensures incredible efficiency, easy access to information, and instant electronic communication.
Rapid Emergency Delivery: We understand the importance of timely medication delivery, which is why we offer 24/7/365 emergency delivery services.
In-Service and Educational Programs: We provide free in-service and educational programs to ensure that our partners stay up-to-date on the latest medication management best practices.

Our People

At Infinity Pharmacy Solutions, we're proud to have a leadership team and staff that are passionate about making a difference in the lives of our clients and their residents. Our executive team includes:

Doug Smock, Chief Executive Officer: Doug is committed to providing exceptional customer service and has a passion for making a positive impact in the long-term care industry.
Scott Blazczyk, Director of Clinical Services: Scott is dedicated to providing clinical expertise and leadership to our team.
Jason Sutton, Vice President of Pharmacy Services: Jason is committed to ensuring that our pharmacy services meet the highest standards of quality and accuracy.
Nicole Laidlaw, Vice President of Business Development: Nicole is dedicated to building strong relationships with our partners and identifying new opportunities for growth and development.
Ray Kantai, Financial Controller: Ray is responsible for ensuring the financial stability and sustainability of our company.

Get Started Today

At Infinity Pharmacy Solutions, we're committed to delivering unsurpassed medication management and automation services to the long-term care industry. If you're interested in learning more about our services or would like to get started with us, please don't hesitate to contact us.

Update Share

Positive: infinity pharmacy received mostly positive reviews praising their customer service and delivery speed

Negative: infinity pharmacy received numerous complaints about their service, including issues with incorrect medication claims, missing medications, and poor customer service

Service Issues

Infinity Pharmacy has received numerous complaints about their service, with several reviewers reporting issues with incorrect medication claims, missing medications, and poor customer service. Beatrice Tseng gave the pharmacy a 1-star rating after experiencing trouble getting Infinity to claim her mother's insurance. Joy Cobbins also received incorrect statements and had trouble getting Infinity to document her payments. Bon McCartney was left without a response from customer service and received rude treatment when trying to resolve issues. Jill Pearson had to make numerous phone calls to resolve issues and experienced continued mistakes with her father's medications.

Positive Experiences

Despite the numerous complaints, some reviewers had positive experiences with Infinity Pharmacy. Cambridge Caregivers gave the pharmacy a 5-star rating, praising their responsive and helpful staff. Danielle Yonchak also gave a 5-star review, thanking the pharmacy for their prompt and friendly customer service. Shelley Fincher has been using the pharmacy for over 8 months and has been impressed with their top-notch service and delivery.

Be the first to review Infinity Pharmacy Solutions.

Write a Review