Restoring Your Home, Restoring Your Life
At Dry Star Restoration, we've been a leader in water damage restoration in Arizona since 2012. We're committed to customer service and restoring you back to normal. Our team of certified experts has an established record of outstanding response rates and skilled mitigation expertise to lessen the disruption created by your water damage disaster.
Our Story
Dry Star Restoration has been a leader in water damage restoration in Arizona since 2012. We're committed to customer support and restoring your home or business back to pre-loss condition. Our team of certified experts has an established record of outstanding response rates and skilled mitigation expertise to lessen the disruption created by your water damage disaster. We're strategically positioned to handle any commercial or residential property restoration, small or big, beginning to end. As a top-rated Phoenix water damage restoration company, Dry Star is committed to upholding a standard of integrity, bound by fairness, honesty, and personal responsibility.
Our Services
We offer a wide range of services to help you recover from water damage, including:
- Water Restoration
- Fire Restoration
- Mold Remediation
- Asbestos Abatement
- Storm Repair
- Sewage Cleanup
- Cleaning
- Flooring Remodel
Our team of certified experts is dedicated to providing exceptional customer service and ensuring that your property is restored to its pre-loss condition.
What Sets Us Apart
What sets us apart from the competition is the quality of service we bring to our customers. We also have a high level of knowledge about our trade combined with our ability that makes us true professionals. Above all else, we care about our customers and make their needs and concerns the focus of everything we do.
Overall Experience
The overall experience with Dry Star is mixed, with some customers having a positive experience and others having a negative one.
Positive Experience
Customers who had a positive experience with Dry Star praised the company's professionalism, efficiency, and customer service. They appreciated the quick response time, thorough explanations of the process, and the clean and neat work done by the technicians. Some customers were grateful for the company's help in emergency situations, such as water damage and mold removal.
Negative Experience
On the other hand, some customers had a negative experience with Dry Star. They complained about the company's lack of accountability, poor communication, and unprofessional behavior. Some customers felt that the company was more interested in making a profit than in providing good service, and that they were not transparent about their estimates and billing practices. Others were unhappy with the quality of work done, citing issues with ducts, poor installation, and lack of consideration for the customer's needs.
Common Issues
Some common issues that customers experienced with Dry Star include:
- Poor communication and lack of transparency about estimates and billing practices
- Unprofessional behavior and lack of accountability
- Poor quality of work done, including issues with ducts and installation
- Overcharging and lack of transparency about the cost of services
Recommended or Not
Based on the reviews, it's difficult to give a blanket recommendation for or against Dry Star. While some customers had a positive experience, others had significant issues with the company. It's essential to do your research, read multiple reviews, and carefully consider your options before choosing a restoration company.
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