Designing your success, one thread at a time.
National First Response is a leading provider of restoration, roofing, and solar services in Mesa, Arizona. Our team of certified specialists is dedicated to helping homeowners and businesses recover from unexpected disasters and make the transition to clean, cost-effective, and efficient energy.
Restoration Services
At National First Response, we understand that when disaster strikes, time is of the essence. That's why our restoration team is available 24/7 to respond to emergencies and begin the mitigation process within the hour. Our services include water damage restoration, fire and smoke damage restoration, storm damage restoration, and emergency plumbing services. We also provide mold remediation, roofing inspections, and roof replacement services to ensure the safety and integrity of your property.
Roofing Services
Whether you need emergency roof repair, a new roof installation, or routine maintenance, our team of experienced roofing professionals is here to help. We specialize in both residential and commercial roofing installation and repair, and we are committed to providing top-quality workmanship and exceptional customer service. Our roofing services include inspections, installations, repairs, and warranties, and we work with all major insurance companies to make the process as seamless as possible.
Solar Services
At National First Response, we believe in the power of clean, renewable energy. That's why we offer top-tier solar products and installation services to help you save money and reduce your carbon footprint. Our solar services include system design, installation, maintenance, and repair, and we are committed to providing the highest level of integrity, service, and experience in the industry.
Meet the Team
National First Response is proud to have a team of experienced and dedicated professionals who are committed to delivering exceptional results for our clients. Our leadership team includes:
- Shane Orlando, President: With over 30 years of experience in homebuilding and restoration, Shane is the driving force behind National First Response. He is passionate about providing top-quality services and giving back to the community through his work with non-profit organizations.
- Chris Owens, Vice-President/Owner: With over 25 years of experience in the construction industry and restoration, Chris oversees all large loss projects and the day-to-day operations of the business. His focus is on helping clients and growing the business through exceptional service and quality work.
- Kevin Cavanaugh, Secretary Treasurer: With a passion for excellence and experience in Total Quality Management and Strategic Resource Planning, Kevin helps guide the team towards efficient, profitable operational results.
- Vinnie Neumann, Mitigation Manager: With nine years of experience in the restoration industry, Vinnie is an expert in emergency mitigation and leads the team in providing top-quality restoration services.
At National First Response, we are committed to providing the highest level of service and quality in everything we do. We are dedicated to helping our clients recover from unexpected disasters and make the transition to clean, cost-effective, and efficient energy. Contact us today to learn more about how we can help you.
Work Quality and Materials
All the reviewers praised the high-quality work done by National First Response. They used the best materials, and the workers and project managers were fast, clean, and meticulous. The company's attention to detail was impressive, and they guided clients through the entire process, ensuring a seamless experience.
Communication and Customer Service
Excellent communication and customer service were key aspects of National First Response's service. Reviewers praised the company's ability to keep them informed every step of the project. Grace Bernard, Nicole, and Michael, specifically, were mentioned for their professionalism, dedication, and willingness to answer questions and address concerns.
Insurance Work
Several reviewers had issues with their insurance companies, but National First Response handled the process efficiently. They guided clients through the claims process, ensured that necessary adjustments were made, and worked with insurance companies to get the job done.
Timeframe and Cleanliness
Reviewers were impressed with the company's ability to complete projects quickly, often beating the quoted timeframe. They also appreciated the cleanliness of the work site, with the crew leaving the area tidy at the end of each day.
Value for Money
National First Response was consistently praised for being less expensive than other roofing companies. Reviewers felt that the company's prices were reasonable, especially considering the high-quality work and materials used.
Overall Experience
Reviewers consistently praised National First Response for providing an exceptional experience, from the initial quote to the completion of the project. They would highly recommend the company to others, and some even mentioned that they would "push the golden buzzer" to recommend them.
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