Business Details
Emergency
services
Trusted Water & Fire Damage Restoration Services in Phoenix, AZ
Rocky Mountain Restoration has established itself as a trusted leader in property damage restoration, serving Phoenix and surrounding areas since 2015. Our team of certified professionals brings extensive expertise in water damage mitigation, fire restoration, mold remediation, and biohazard cleanup, utilizing advanced equipment and industry-standard protocols. We prioritize immediate response times, maintaining 24/7 availability to address emergencies within 60-90 minutes. Our commitment to transparency is demonstrated through free consultations, no upfront payments, and direct insurance billing.With multiple IICRC certifications and a focus on compassionate service, we combine technical proficiency with personalized care to restore properties to pre-loss conditions while supporting clients through challenging times. Our leadership team's cumulative decades of experience in restoration and construction ensure adherence to the highest standards of quality and safety.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Repair
Biohazard Cleanup
Trauma Scene Restoration
Highlights and features
- We offer 24/7 emergency response with 60-90 minute arrival times
- Our team holds 7 IICRC certifications for specialized restoration expertise
- We provide free onsite estimates with no minimum charge requirements
- We implement direct insurance billing to simplify claims processing
- Our 100% satisfaction guarantee covers all restoration workmanship
Associations and certifications
- IICRC
What people say
Constant communication
Saved my home
Great employees
Professional team
Expedited restoration
Services
Water Damage Restoration
Our certified technicians respond within 60-90 minutes to water emergencies, using thermal imaging and industrial drying equipment. We extract standing water, disinfect affected areas, and restore structural components while coordinating with insurance providers. Our process prevents secondary damage like mold growth through comprehensive moisture removal and air quality management.
Mold Remediation
We address mold infestations using HEPA filtration systems and containment protocols to prevent spore spread. Our process includes source identification, affected material removal, chemical sealing, and third-party clearance testing. Certified technicians handle both visible mold and hidden contamination in building cavities to ensure complete remediation and prevent regrowth.
Fire Damage Repair
Our fire restoration specialists secure properties, assess structural integrity, and remove hazardous materials. We employ odor neutralization techniques and specialized cleaning methods for soot and smoke residue. The process includes content inventory, material replacement, and coordination with insurance adjusters to restore properties to pre-fire condition while addressing safety hazards.
Biohazard Cleanup
Certified teams handle biohazard remediation following strict OSHA protocols. We remove contaminated materials, sanitize surfaces with EPA-registered disinfectants, and perform odor elimination treatments. Our process includes industrial hygiene verification to ensure complete pathogen elimination and compliance with health regulations for residential and commercial properties.
Trauma Scene Restoration
We provide compassionate cleanup services for traumatic incidents, following strict biohazard protocols. Our technicians remove biological materials, decontaminate affected areas, and perform structural repairs. The process includes odor elimination, antimicrobial treatments, and final clearance testing to restore safe living conditions while maintaining client privacy and dignity.
People
Justin Sellers
Vice President & General Manager
15-year restoration industry veteran with 7 IICRC certifications and Arizona KB2 General Contractor license. Specializes in fire, water, and biohazard restoration management. Previously held regional leadership roles with national restoration firms before joining RMR.
Trevor White
Sales and Marketing Manager
Former automotive industry professional who developed RMR's emergency response team. Focuses on customer service training and operational efficiency. Brings client-centric approach from previous roles in solar power and automotive sales to restoration services.
Patrick Courtney
Production Manager
California restoration industry veteran with expertise in water, fire, and trauma remediation. Oversees production team operations and quality control. Emphasizes professionalism and empathy in all restoration projects while managing client satisfaction metrics.
Cassandra Lopez
Accounting Manager
Former automotive industry accountant who transitioned to restoration sector. Manages financial operations and accounting systems implementation. Focuses on cash flow optimization and team development within RMR's expanding operations.
Questions
What emergency services does Rocky Mountain Restoration offer?
We provide 24/7 water damage, fire restoration, mold remediation, and biohazard cleanup services with guaranteed response times within 60-90 minutes.
How does insurance billing work with RMR?
We handle direct insurance billing for water, fire, and mold claims, working directly with adjusters to coordinate coverage and documentation.
What areas do you service?
We serve Phoenix metro area including Mesa, Scottsdale, Chandler, Gilbert, Glendale, and surrounding Arizona communities.
Are financing options available?
Yes, we offer in-house financing for restoration projects with flexible payment arrangements during your free consultation.
What certifications does your team hold?
Our technicians maintain IICRC certifications in water damage, mold remediation, and fire restoration with Arizona KB2 contractor licensing.
How do you handle biohazard situations?
We follow OSHA protocols using PPE, HEPA filtration, and EPA-registered disinfectants while ensuring proper waste disposal and third-party verification.
