We are proud to be your source for personalized, friendly service.
As a credit union founded on the principle of providing financial security to actors, Actors Federal Credit Union (ActorsFCU) has been dedicated to serving the financial needs of the entertainment industry for over five decades. Established in 1962 by Conrad Bain, a fellow actor and AEA member, ActorsFCU has grown to become one of the largest and most respected credit unions in the country.
Our Mission
At ActorsFCU, our mission is to provide exceptional financial services to the entertainment industry, empowering artists and performers to achieve their dreams while building a brighter financial future. We believe that financial security is not just a necessity, but a right, and we strive to make this a reality for our members.
Services
ActorsFCU offers a wide range of services designed to meet the specific financial needs of the entertainment industry. From checking and savings accounts to credit cards, personal loans, and investment services, we provide a complete suite of financial solutions. Our services include:
- Checking and savings accounts designed specifically for the entertainment industry
- Credit cards with rewards programs tailored to the entertainment industry
- Personal and business loans for home purchases, auto purchases, and more
- Investment services, including IRAs and retirement accounts
- Insurance products, including TruStage Insurance Company
- Online and mobile banking services, including eBranch and mobile apps
Our History
ActorsFCU has a rich history, dating back to 1962 when Conrad Bain, a fellow actor and AEA member, founded the credit union. Over the years, ActorsFCU has grown and evolved to meet the changing needs of the entertainment industry, introducing innovative products and services to empower artists and performers to achieve their dreams. Today, ActorsFCU is a thriving credit union, serving thousands of members across the country.
Why Choose ActorsFCU?
At ActorsFCU, we understand that our members are not just clients, but artists and performers who deserve exceptional financial services. That's why we're committed to providing personalized service, tailored financial solutions, and a deep understanding of the entertainment industry. By choosing ActorsFCU, you'll experience the following benefits:
- Competitive rates and fees
- Personalized service from experienced professionals
- A wide range of financial products and services designed specifically for the entertainment industry
- A deep understanding of the entertainment industry and its unique needs
Join the ActorsFCU Community
At ActorsFCU, we're passionate about building a community of artists, performers, and industry professionals who share our commitment to financial security and success. As a member of ActorsFCU, you'll join a network of like-minded individuals who understand the unique challenges and opportunities of the entertainment industry. Whether you're an emerging artist or an established professional, ActorsFCU is here to support your financial goals and help you achieve your dreams.
Overall Assessments and Experiences
Most reviewers expressed disappointment and frustration with their experiences with Actors Federal Credit Union (AFCU). Common issues included poor customer service, lack of knowledge, and unorganized systems.
Customer Service Issues
Several reviewers mentioned difficulties in communicating with AFCU staff, including LaVerne, and experienced long wait times, unreturned calls, and unhelpful representatives.
Loan and Mortgage Issues
Some reviewers encountered problems with loan and mortgage applications, including difficulties with W2s, lack of understanding of 1099-based income, and unreturned calls and emails.
Technical Issues and Errors
A few reviewers experienced technical issues, such as debit card expiration, delayed card replacements, and errors with account management.
Positive Experiences
However, a few reviewers had positive experiences with AFCU, citing unbeatable mortgage rates, understanding of 1099-based income, convenient online services, and access to charge-free ATMs.
Long-term Satisfaction
A few reviewers reported long-term satisfaction with AFCU, citing advantages such as online services, phone apps, and in-person banking.
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