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Your Trusted Partner for Mental Health & Behavioral Services in Kansas City
CommCARE is a nonprofit behavioral health management organization dedicated to improving access to high-quality mental health and substance use services. Founded on principles of ethical compliance and community collaboration, we partner with local providers to deliver crisis intervention, virtual health consultations, and specialized programs for children and adults. Our 24/7 crisis line and employee assistance programs ensure immediate support for individuals in distress, while our credentialing services help providers meet rigorous industry standards.

Through initiatives like the Childrens Enhancement Program and EPICC, we address critical gaps in behavioral healthcare, prioritizing accessibility, innovation, and long-term wellness for all clients.
Services
Virtual Health Employee Assistance Programs Childrens Enhancement Program Credentialing Services EPICC Program
Highlights and features
  • We offer 24/7 crisis intervention and telehealth access for immediate support.
  • Our partnerships with local providers ensure comprehensive, community-focused care.
  • Virtual Health program connects underserved populations with licensed professionals.
  • Certified credentialing services meet rigorous NCQA and HIPAA compliance standards.
  • Specialized programs like EPICC address opioid crisis and substance use recovery.
Associations and certifications
  • NCQA
What people say
Very successful partnership 24/7 crisis line access Helped employees with life transitions Responsive and attentive Reduced client wait times
Services
Virtual Health
Virtual Health connects underserved communities with licensed psychiatrists, therapists, and specialists via telehealth. Services include assessments, medication management, and therapy for ages 6+. Our NCQA-certified providers integrate with EMRs for seamless care coordination.
Employee Assistance Programs
Alternatives EAP offers 24/7 helplines and work-life services for employees facing personal or professional challenges. Companies gain HR support tools to improve workplace wellness and productivity through confidential counseling and coaching.
Childrens Enhancement Program
CEP supports children with severe mental health needs through in-home services and multidisciplinary teams. Managed by CommCARE, it coordinates care between families, schools, and providers to reduce hospitalizations and improve community-based treatment outcomes.
Credentialing Services
Our credentialing team verifies provider qualifications using NCQA standards and expedites payor enrollments. Services include CMS exclusion monitoring, revalidation management, and payor-specific applications to accelerate provider revenue cycles.
EPICC Program
EPICC combats the opioid crisis through Medication First models and peer recovery coaching. The program provides 24/7 naloxone distribution, MAT referrals, and partnerships with hospitals to reduce overdose fatalities across Jackson, Clay, Platte, and Ray counties.
People
Terry Cunningham
Childrens Enhancement Program Director
Licensed Psychologist Terry Cunningham leads CommCARE's CEP program, coordinating multidisciplinary teams to deliver in-home mental health services for children and youth across Northwest Missouri.
Sunday Jessen
Director of Credentialing Services
Sunday Jessen oversees credentialing operations with 24 years of experience, ensuring providers meet NCQA standards and expediting payor enrollments to optimize client revenue cycles.
Questions
What mental health services does CommCARE offer?
We provide 24/7 crisis intervention, virtual therapy, psychiatric evaluations, employee assistance programs, and specialized care for children and opioid addiction recovery.
How can I access emergency mental health support?
Call our 24/7 ACI Crisis Line at 1-888-279-8188 for immediate confidential assistance with behavioral health emergencies.
Do you offer telehealth appointments?
Yes, our Virtual Health program connects patients aged 6+ with licensed providers for assessments, therapy, and medication management via secure video consultations.
What areas do you serve?
We serve Northwest Missouri including Jackson, Clay, Platte, and Ray counties, with virtual services available statewide.
How do employee assistance programs work?
Our EAP provides 24/7 helpline support and work-life services for companies, including counseling, conflict resolution coaching, and HR advisory resources.