Great Lakes IT Services

Great Lakes IT Services is a reputable information technology solutions provider catering to small and medium-sized businesses in the Western New York area. Our company takes pride in our pro-active, preventative approach to IT management, which allows us to ensure the continuity and efficiency of our clients' business operations. At Great Lakes IT Services, we have a team of highly skilled engineers, technicians, and support staff who have extensive knowledge and experience in a wide range of industries and needs. Our team is dedicated to providing exceptional service, addressing any IT issues clients may have quickly and professionally, and allowing them to focus on managing their business.

Our Mission

At Great Lakes IT Services, we are committed to being knowledgeable and responsive to the needs of the businesses we serve. We strive to provide computer and systems support at the best value for our customers and ensure that our services are delivered in an ethical and professional manner. Our ultimate goal is to provide exceptional service, ensuring that our clients' IT systems are functioning optimally, and saving them time and money.

Managed IT Services

Our 24/7 network monitoring plans provide clients with peace of mind, knowing that their network will be available when they need it. With various flat-rate plans available, clients have the flexibility to choose the right plan that meets their unique needs without any long-term contract requirements. Our managed IT services are designed to enhance business performance through superior technology, help clients save time, protect essential data, and use time more effectively.

Business IT Support

Our team of engineers and technicians can handle any IT issue, from system repairs, network accessibility, virus removals, or security issues. We offer block-hour plans, which provide discounted rates for regular maintenance, support, and troubleshooting tasks. With our expertise, clients can depend on us to anticipate problems and respond quickly to their needs as they arise, minimizing any downtime and ensuring business continuity.

Cloud Services

We offer a range of cloud services, including Microsoft Exchange, a highly reliable, full-function, low-cost email solution for every size office. Our cloud services are designed to provide clients with flexibility, scalability, and cost-effectiveness, enhancing their IT infrastructure, and enabling them to focus on their core business operations. Our team will work with clients to ensure their cloud services are seamlessly integrated with their existing IT infrastructure.

Data Protection and Disaster Recovery

Great Lakes IT Services provides data backup and disaster recovery solutions that ensure clients' critical data is protected and can be quickly restored in case of any system failures, accidents, or natural disasters. We utilize state-of-the-art data backup technologies, such as cloud backup, to provide our clients with a secure and cost-effective data backup solution. Our disaster recovery solutions are customized to meet each client's unique needs, providing a comprehensive and effective disaster recovery plan.

Network Consulting and Design

Our team of expert network consultants can provide network consulting and design services, from network assessment, design, and implementation, to ongoing maintenance and support, ensuring clients' networks are optimized for efficiency, scalability, and cost-effectiveness. We work with clients to understand their unique needs and provide customized network solutions that meet their requirements.

Hardware and Software Sales and Installation

We offer hardware and software sales and installation services, providing our clients with a full range of IT products that are compatible with their existing IT infrastructure. Our team of experts will work with clients to ensure that the products are integrated into their existing systems seamlessly, minimizing any downtime and ensuring business continuity.

Integration of Smartphones and Tablets

Our team can help clients integrate their smartphones and tablets with their corporate systems, allowing them to get the most out of today's technologies. We provide integration services for a range of devices, such as Apple and Android devices, ensuring clients can access their business data and applications on the go.

Get in Touch

Great Lakes IT Services provides IT services and solutions to businesses in Buffalo and the surrounding Western New York (WNY) area. Contact us now at (716) 783-3030 or email us at sales@greatlakesits.com to see how our managed IT services can improve your business performance through superior technology.