Business Details
28 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Buffalo
SynchroNet has been a trusted partner for Buffalo businesses since 1998, delivering managed IT services, cybersecurity solutions, and technology consulting. Our team of experienced network administrators and systems engineers specializes in streamlining IT operations to boost productivity and reduce risk for small and mid-sized businesses. We offer 24/7 proactive monitoring, strategic vCIO guidance, and reactive support with a 60-day satisfaction guarantee. Our clients praise our ability to transform chaotic IT environments into reliable systems that support business growth.With offices in West Seneca and serving Western New York, we combine local expertise with enterprise-level capabilities. Our proprietary SynchroNet Way methodology standardizes IT management through a 100-point checklist while maintaining personalized service. We focus on making technology predictable and profitable for clients through fixed-fee pricing and transparent billing practices.
Services
Managed IT Services
Cybersecurity Solutions
Business Continuity
Cloud Computing
Microsoft 365 Support
Details
- Year established: 1998
Highlights and features
- 25+ years of experience serving Western New York businesses
- 24/7/365 proactive network monitoring and support
- 100% satisfaction guarantee with 60-day refund policy
- Proprietary SynchroNet Way methodology with 100-point checklist
- Dedicated vCIO and network administrator for each client
What people say
Reduced IT fires
Dependable and trustworthy
Go above and beyond
No more constant issues
Expert IT advice
Services
Managed IT Services
Our Managed IT Services provide comprehensive oversight of your technology infrastructure. We offer proactive monitoring, system maintenance, and strategic planning to ensure optimal performance. Our dedicated network administrators implement standardized best practices while maintaining personalized support for businesses in Western New York.
Cybersecurity Solutions
Our Cybersecurity Solutions protect businesses from evolving digital threats. We implement multi-layered defenses including firewalls, email filtering, and endpoint protection. Our security experts provide risk assessments, incident response, and employee training to safeguard sensitive data and maintain regulatory compliance for Buffalo-area organizations.
Business Continuity
Our Business Continuity services ensure operational resilience during disruptions. We develop customized recovery plans, implement robust backup systems, and provide rapid incident response. This comprehensive approach minimizes downtime and protects critical business functions for Western New York companies facing cyberattacks or natural disasters.
Cloud Computing
Our Cloud Computing solutions enable seamless digital transformation. We offer secure cloud migration, infrastructure management, and hybrid cloud solutions tailored to business needs. Our services include virtual private servers, load balancing, and data backup to enhance scalability and flexibility for organizations in Western New York.
Microsoft 365 Support
Our Microsoft 365 Support maximizes productivity through expert configuration and optimization. We help businesses leverage the full potential of Microsoft's productivity suite while ensuring security and compliance. Our support includes implementation, training, and ongoing management of MS 365 environments for Buffalo-area organizations.
People
Jerry Sheehan
CEO
Jerry Sheehan founded SynchroNet after graduating from Canisius University. With decades of IT experience, he specializes in strategic technology planning and business process optimization. He focuses on transforming IT challenges into business opportunities while maintaining Buffalo's tech community involvement.
Tanner Sanderson
Vice President
Tanner Sanderson leads client relations as Vice President. A St. Lawrence University graduate, he specializes in building technology strategies that align with business goals. He focuses on delivering practical IT solutions while maintaining strong community connections in Western New York's business ecosystem.
Questions
What IT services does SynchroNet offer?
We provide managed IT services, cybersecurity solutions, business continuity planning, cloud computing, Microsoft 365 support, and IT consulting for businesses in Western New York.
Which areas do you serve?
We serve Buffalo, Rochester, and all of Western New York, along with Northwest Pennsylvania businesses from our West Seneca headquarters.
How much do your IT services cost?
Our pricing depends on business size and needs. We offer fixed-fee pricing with no hidden charges after a free consultation to assess your specific requirements.
Do you offer 24/7 IT support?
Yes, we provide 24/7/365 proactive monitoring and reactive support with guaranteed response times and same-day technician dispatch when needed.
What makes SynchroNet different?
Our unique SynchroNet Way methodology combines a 100-point checklist with dedicated vCIO planning, proactive monitoring, and personalized service from experienced local technicians.
Do you work with small businesses?
Yes, we specialize in supporting small and mid-sized businesses with scalable solutions that grow with your organization's needs and budget.
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